Oversee the operations functions of the hotel, as per the Organizational chart.Hold regular briefings and meetings with all head of departments.Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.Lead all key property issues including capital projects, customer service and refurbishment.Handling complaints, and oversee the service recovery procedures.Maximising profitabilityRecruiting, training and supervising staffMeeting and greeting guestsDealing with customers’ complaints and other problemsOrganising building maintenanceMaking sure that the hotel meets health, safety and security regulations and licensing laws.Running and analysing inventories of all assetsLiaising with suppliers to obtain the best price for assetsInvesting money for upcoming projectsEnsuring financial records are up-to-date and accurateMonitoring materials, workforce, tools, equipment and suppliesReporting on finance and forecasting budgets

Ayers Rock Resort#Sails in the Desert Hotel– 5 Star Flagship Hotel#Emu Walk Apartments - 4.5 Star#Desert Gardens Hotel - 4 Star#The Lost Camel Hotel – 3.5 Star• HM Awards 2021 Highly Commended – Ayers Rock Resort• HM Awards 2021 Highly Commended – Sails in the Desert Hotel• HM Awards 2021 Finalist – Australian Hotel General Manager• Accor Hotels • Direct reports include 4 Hotels, 5 star Day Spa, the outdoor dining sites of Field of Lights, Sounds of Silence and the fine dining experience of Tali wiru, Conference center and Town Square.• 11 Food and Beverage Outlets• Catering and Events Department• Introduce Indigenous employment.• Qantas Award for Aboriginal & Torres Strait Islander Tourism at the Brolga Awards.• Tourism Central Australia Awards, Field of Light, Uluru won the Festivals and Events Category.• Tourism Central Australia Awards, best Large Tourism Operator for the region.• Australian Hotel Association (NT) Gold Plate Awards the Night at Field of Light dining experience was named Best Tourism Themed Restaurant

Ensure excellence and a unique visit for each guest at this $21 million 252-room full service hotel through 200 employees. Manage operations, maintain facilities, administer operating and capital budgets and manage strategic operations of the hotel to ensure profitability and return on owner investment. Generate $7 million in food and beverage revenues annually. Build the brand through dynamic marketing plans and execution.Achievements• Served first 3 months as acting General Manager.• Propelled market share by pushing the market penetration index to exceed 110% as reported by STR Global• Increased REVPAR by over 10% 2 years in a row by exercising full control over revenue management and business operation, improving the business segment and providing a better customer service experience.• Implemented Go Green hotel initiative in 2014.• Reduced staff turnover by 50% in 2014.• Best 4-Star Business / Corporate Hotel award at the MENA Travel Awards 2014.• Best 4-Star Business / Corporate Hotel award at the MENA Travel Awards 2013.• What’s On Best Pan Asian Restaurant Award 2014.• Trip Advisor "Certificate of Excellence 2015"

Oversaw operations and maximised profitability of a $27 million 408-room hotel property with $14 million in food and beverage revenues through 240 culturally diverse personnel. Maintained hotel and restaurant facilities as well as 239,500 sq. ft. of meeting/event space. Devised and implemented key strategies to ensure each guest had an exceptional experience. Administered annual operating and capital budgets. Developed and executed marketing strategies to cultivate the brand.Achievements• Pre-opening team member responsible for strategic direction and design of concepts and brands associated with the hotel’s restaurants and bars, contributing to hotel’s status as Aloft Hotels’ flagship property worldwide. • Conceptualized and designed the unique brand for Aloft Hotel• Created the concept design and operation standards for the Liquid by Mai Café Rain Pool Parties• 2010 Best Business Hotel in Abu Dhabi by Business Destinations Travel Awards • 2010 Best New Hotel Award by Arabian hotel investment conference• 2011 Best new business destination hotel (UK)• Tripadvisor: excellence award• Facebook fan page +20,000• Shortlisted for Time Out 2011 awards for Dine Restaurant (Best Family Restaurant) and Relax@12 (Best Bar)• Best Night Life Event Award (Liquid Rain Pool Parties) by “What’s on” Best in Abu Dhabi 2012

Very successful opening of all F&B venues and achieved the number 1 position for F&B departments in Revenue, Profit and Guest satisfaction of Starwood in Europe & Middle East from 2005 onwards. We brought in super brands and celebrity chefs, to be one of the first hotels to start the trend in Dubai. 13 Restaurants & Bars including: "Buddha Bar" Dubai - "Garry Rhodes" Mezzanine (1* Michelin) - Indego "Vinet Bhatia" (1* Michelin) "More then $35 M US in F&B Revenue"Achievements• Lead a team of 115 chefs in the absence of an Executive Chef• 2009 Indego (highly Commended) Best Indian Time Out• 2009 Rhodes Mezzanine (highly Commended) Best Contemporary European Time Out Awards• 2009 World's Leading Serviced Apartment Hotel• 2009 UAE's Leading Business Hotel• 2008 World's Leading Serviced Apartment Hotel• 2008 UAE's Leading Hotel• 2007 World's Leading Hotel Serviced Apartment• 2007 Dubai's Leading Suite• 2006 World's Leading Hotel Serviced Apartment• 2005 World's Leading Hotel Serviced Apartment

An Asian themed two-storied speciality lounge, restaurant, bar and night club this hip nightlife hotspot is a place to see and be seen with a maximum seating capacity of about 450 people and regarded as one of the worlds best restaurant brands; doing an average of 500 dinner guests for the evening generating a yearly revenue of $20 million.Achievements• Led an opening team and kitchen brigade of 27 chefs.• Designed and planned menus, oversaw costing and budgets, high volume production, training and developing while using the best global ingredients while specializing in Asian cuisine with an international taste.• Pre-opening leader of Restaurant and Hotel• 2007 Time Out Awards Best Southeast Asian - Highly Commended

Chefs on The Run Australia Pty Ltd. established in 1990 provide the Hospitality and Catering Industry with a dependable source of properly trained professionals, casual, temporary and emergency personnel on a short notice.

A.K.A. Restaurant/Sushi Bar/ Lounge with its opulent décor and striking rich ambiance a monumental setting that is distinctive from others. The venue caters to the distinguished palate with an Asian-Californian fusion-inspired menu, consisting of unique flavours matched with unmistakable lounge music creates a serene ambiance.

Zuma is an Award Winning Contemporary Japanese Restaurant and Bar with venues in London, Hong Kong, Dubai, Istanbul and Miami. 
Zuma offers a completely new and sophisticated twist on the traditional Japanese Izakaya style of informal dinning. The ethical appeal behind ZUMA is that it delivers an authentic flavor of the east while respecting the traditions of the past. zumarestaurant.comApart of the opening team of Zuma London, the original restaurant that became an international brand.