Todd Bates Email & Phone Number

Columbus, Ohio Metropolitan Area (Outsourced From Verizon, Same Role)

Responsible for Design, and transformation of Lan/Wan for a dedicated fortune 500 account1. Dedicated team member responsible for LAN/WAN transformation for 10,000 retail store locations utilizing Aruba , Versa, and Cradlepoint devices via cloud managed solutions.2. Responsible for all new store (Greenfield) design, templatizations, and implementation utilizing Aruba Central Cloud Management Platform.3. Team member to design, templatize, and implement LAN/WAN for 10 Robotic Mail Order Fulfillment Centers supporting approximately 2000 LAN ports per site.4. Participated in overall automation process including design and validation to support Store Transformation of current Cisco configurations to templatized Aruba 1 through 4 stack standardized switch configurations

Columbus, Ohio

Responsible for Design, and transformation of Lan/Wan for a dedicated fortune 500 account1. Dedicated team member responsible for LAN/WAN transformation for 10,000 retail store locations utilizing Aruba , Versa, and Cradlepoint devices via cloud managed solutions.2. Responsible for all new store (Greenfield) design, templatizations, and implementation utilizing Aruba Central Cloud Management Platform.3. Team member to design, templatize, and implement LAN/WAN for 10 Robotic Mail Order Fulfillment Centers supporting approximately 2000 LAN ports per site.4. Participated in overall automation process including design and validation to support Store Transformation of current Cisco configurations to templatized Aruba 1 through 4 stack standardized switch configurationsResponsible for Design, Implementation, and Tier 4 support for Unified Communications on a dedicated fortune 500 account

Responsible for providing strategic direction for Telephony and Unified Communications for Fiserv as a whole. Work with the organization and vendors to develop strategies that will support an expanding global footprint. Support the design process from conceptualization to implementation. Provide ongoing support as needed to existing operations.

Responsible for gathering of customer data, evaluation, and design of medium to large Avaya Business Communication systems. Designs included Avaya CM, supported cabinets and Gateways, Call Center, CDR, IP Telephony, Networking, and Messaging.

Responsible for installation, upgrades, administration, and maintenance of small, medium, and large Avaya/Lucent PBX and Messaging systems. Development of Customer Relationships, Project Management, Training, Design, and Implementation skills utilized on a daily basis. Development of knowledge in IP telephony, and Data Networking.