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A results-oriented leader with 20+ years of experience in product management and product deployment. Develop products using both agile and waterfall methodology. Excels in partnering with all levels of the business to ensure the organization’s requirements are attained. Strong communication skills – both written and verbal• Facilitate meetings with the Business and Stakeholders to understand the need• Write, edit, and format business requirements for clear understanding by Business Analyst and IT Developers• Develop training documentation in support of the product• Perform end-user testing for up to 100 personnel• Facilitate training globally • Deliver technical and business operation programs that support corporate initiatives Notable ProjectsSalesforce Implementation• The organization had to replace the current CRM system to ensure the whole organization was globally using one CRM Platform. Traveled extensively worldwide to gather and develop requirements. Once completed worked with the Project Team to develop, test, deploy and train end-users in the US and InternationallyBullhorn Integration to Salesforce• The team that handled our major accounts needed a way to receive orders from Companies we had a contract with and develop a workflow that is integrated within Salesforce. All processes were managed externally from Salesforce. This allows Robert Half to manage job order creation, and identify and present Candidates back to Bullhorn, a cloud-based platform used by Staffing Industries to present Candidates to Clients for job approval.Computer literate• Salesforce, Domo, WalkMe, Bullhorn, MS Office, Skype, MS Teams, JIRA, HP Application Life Cycle Management, SharePoint, Service NowCertifications• Certified Product Manager – AIPMM• WalkMe Builder Certification
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Product ManagerRobert Half 2021 - May 2024United States• Facilitate meetings with both Business and IT Teams to formulate and define business requirements, technical scope, and roadmap of the project• Develop requirements using interviews, and requirements sessions with specific participants of the organization impacted• Document requirements within Jira• Meet with Business Analysts to develop, edit and approve supporting stories for development• Conduct sessions to present and gather feedback on necessary changes during product development• Develop presentations to inform Stakeholders and Management of the status of the project and the timeline• Build and maintain relationships with vendors in support of the project• Participate in end-to-end testing before deployment• Train and collaborate with Technology Deployment Team on change management approach and documentation to be used during deployment -
Product ManagerRobert Half Jan 1998 - May 2024 -
Technology Deployment And Adoption ManagerRobert Half 2017 - 2021United States• Coordinate initiatives requiring change management• Conduct virtual/In-person Business, Stakeholder and Executive Management calls on pilot/product updates• Conduct virtual/In-person Business Kick-Off, training, and feedback calls• Produce technical training videos in support of changes to current products or deployment of new products -
Senior Product Manager/Product DevelopmentRobert Half International 2007 - 2017United States• Primary Project Team to gather requirements, develop, test, and deploy a global Salesforce.com solution for 18 countries• Partnered with our International Business both onsite and remote during requirement gathering to ensure localization needs are met during the development of all products• Provided onsite Go Live support to capture and report priority issues during the Warranty Period of products supported• Supported onsite global end-user testing sessions to ensure products meet field office requirements• Developed and coordinated pilot programs to obtain approval to develop proposed products• Subject matter expert providing guidance and understanding to our Project Teams of current processes used by our field offices, so the development of the solution aligned• Ensured defect fixes and enhancements align with current business processes before implementation• Collaborated with cross-departmental groups to solidify requirements and ensure it meets the business needs• Provided document review of requirements and training documentation -
Branch ManagerRobert Half International 2003 - 2007United States• Generated revenue exceeding quarterly goals of 30% growth for the branch• Continuously met 52-week highs in revenue growth for each division supervised• Hired, trained, and developed internal staff on day-to-day operations and special projects as directed by Corporate and Regional Headquarters• Perform Regional Management and Staff training on Corporate initiatives and best practices -
Senior Field Automation ConsultantRobert Half International 2001 - 2003United States• Consultant for 7 state territories with 52 offices• Trained Staff and Management on practical use and benefits of in-house software program • Designed curriculum for training based on the needs of the field• Worked directly with senior management to increase training and maximize revenue for their branches• Coordinated and performed training seminars at the corporate offices • Designed and coordinated the User Acceptance Testing program -
Division DirectorRobert Half International 1998 - 2001United States• Hired, trained, and mentored the team in daily operations• Trained operational and technical sales techniques to increase revenue growth • Sold, managed, and serviced a large book of business• Through outstanding customer service, maintained and grew account base• Prospected and obtained new business based on their staffing needs• Interviewed and analyzed prospective candidates • Recognized as Top Producer in the region several months running
Todd Knickerbocker Skills
Todd Knickerbocker Education Details
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Liberal Arts And Science; Business Administration
Frequently Asked Questions about Todd Knickerbocker
What is Todd Knickerbocker's role at the current company?
Todd Knickerbocker's current role is Product Manager at Robert Half.
What is Todd Knickerbocker's email address?
Todd Knickerbocker's email address is to****@****uth.net
What is Todd Knickerbocker's direct phone number?
Todd Knickerbocker's direct phone number is +184773*****
What schools did Todd Knickerbocker attend?
Todd Knickerbocker attended University Of Central Oklahoma.
What skills is Todd Knickerbocker known for?
Todd Knickerbocker has skills like Recruiting, Staffing Services, Applicant Tracking Systems, Temporary Staffing, Technical Recruiting, Customer Service, Employee Training, Human Resources, Leadership, Management, New Business Development, Project Management.
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4raymondjames.com, gmail.com, yahoo.com, edwardjones.com
2 (727) 5XXXXXXX
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Todd Knickerbocker
Oakland, Ca
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