Todd Knight Email & Phone Number

Melbourne, Australia

Central Innovation is a leading reseller of 3D CAD software and training solutions to the Architecture, Engineering, Construction and Manufacturing industries.Responsibilities:• Build and sustain a strong ongoing pipeline of opportunities within the customer base of architects, home builders and drafters.• Close new business opportunities for new licence sales, hardware and training.• Maintain regular contact and commercial responsibility with the customer base via face-to-face meetings, Teams meetings and phone calls.• Liase with technical support• Meet minimum activity requirements on a consistent basis.• Reliably forecast business on a weekly and monthly basis.• Maintain all opportunities and activities accurately in the CRM.• Keep manager fully updated on daily activities, plans and outcomes.• Ensure timely renewal of annual subscription for all customers and their products.Achievements:• Achieved 101% of budget in 2020-21, 105% in 2021-22 and 96% in 2022-23.• Maintained a subscription renewal rate of over 90% from 2018-2023

Lyreco is a B to B company offering workplace solutions in general office products, IT consumables, technology, furniture, catering, hygiene, PPE and more. Responsibilities:• Project manage the implementation of new account wins coming from New Business.• Work closely with Corporate Sales Executives and Contract Managers to develop new customers and to get them to agreed levels of spend in a timely manner..• Analyse monthly sales data to identify opportunities to further increaserevenue in both new and existing accounts. • Maintain a call cycle with the required frequency of visits to ensure a strong trading relationship.• Negotiate fixed term agreements to retain existing accounts.• Create and drive strategies to reach monthly targets. • Conduct quarterly account reviews.• Follow up on customer enquiries, complaints, claims and comments.Achievements:• Achieved super bonus in 2015 & 2016 (this bonus is achieved for exceeding 105% of the yearly budget)• Achieved budget 2014, 2015 & 2016 • Successfully managed a portfolio of 15 accounts, which included Ford Australia, Hanes Group (formally Pacific Brands), Laurence & Hanson, Municipal Association of Vic, Metricon Homes, Clemenger BBDO, Simplot.• Currently meeting or exceeding all set KPI’s in customer contracts

Melbourne, Australia

Responsibilities:• Promote all product lines carried by the company, introduce and substitute suitable more profitable products.• Maintain a call cycle with the required frequency of visits to ensure a strong trading relationship.• Work closely with Account Managers to increase turnover, compliance and profitability.• Implement new wins.Achievements:• 106% of budget in 2009 & 106% up to end of June 2010.• Lead account manager of 3 accounts (Scania, Reed in Partnership and Australian Hotels Association).• Involved in successful implementation of Royal Automobile Club of Vic (RACV) & Health Purchasing Victoria accounts.

Melbourne

Wridgways is a removals and storage company specialising in interstate & international relocations.Responsibilities:• Develop and maintain new and existing customers.• Conduct off-site consultations.• Quote and negotiate prices and credit terms.• Prepare proposals and contracts.• Follow up on customer inquiries, complaints, claims and comments.• Maintain and control a personalised after sales service program.Achievements:• Successful relocation of high profile and high net worth clients internationally and domestically.• Recognition for exceptional customer service on various occasions.• During my time as a dedicated international consultant, the company’s market share of exports increased notably.