Todd Lear Email & Phone Number

Vinton, Virginia, United States

Vinton Va.

Assists in implementing policies and procedures and directing personnel according to management policies and objectives and the efficient operation of all HHR gaming operationsPrepare regular reports on the status of each shift, including the level of morale, technical skill levels of employees, staffing requirements, and recommended instructionsDeals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and companyEndeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they playComplimentary privileges within prescribed limits by the approved comp matrixProvides a unique gaming experience/environmentEnsures all HHR employees adhere to company policies, procedures, and internal controls, as well as Virginia's Racing Commissions rules and regulations.Communicates clearly and regularly the department goals and expectations to HHR employees.

Led a Team to facilitate the stores ability to drive sales and provide superior customer service. Support activities for which this role is responsible include but are not limited to pricing and signage, area recovery, freight flow, day/night stocking, inventory, assembly, product fulfillment, delivery, cashiers, and facility service. Responsibilities also include managing the opening and closing procedures in the store, managing the handling of cash deposits and outflow for a multimillion-dollar business, public relations and full P&L accountability

United States

Director of 17 restaurant locations in VA, NC, SC, KY, GA and WV. with full P&L responsibility for all personnel and operations . . . $30M operational budget . . . cost control . . . sales forecasting/reporting . . . auditing . . . staffing (recruiting, hiring, evaluations) . . . training/employee development . . . public relations.