Todd Lee Email & Phone Number

Miami, Florida, Us

During my time as a CTO for KIPU, I managed product, development, QC, and DevOps, enabling faster development of new products and easier maintenance of existing deployments. Addressed, listened to, and responded to customer concerns and ideas by conducting sales calls and visiting customer sites.Highlights of accomplishments in this role include:• Developed an increased work efficiency by putting quality control, development, DevOps, and production pod systems, by safeguarding on-time product delivery with quality checks.• Formulated and integrated a CRM and an RCM to provide an end-to-end solution for customer experience by cultivating production relationships with outside vendors• Assured superior client satisfaction and meeting of deliverables by adhering to HIPAA regulations and directing change.• Ensured the development of new products in compliance with customer needs via idea generation.• Focused on acquiring projects to augment the company’s revenue and M&A work.• Doubled staff by hiring developers, DevOps, quality control, and project managers for Onshore and offshore operations. • Achieved 25-30% YoY growth all five years before successful exit and transition with new management.

As the Owner and CEO of a start-up, I led the creation of CRM for the addiction treatment world to optimize front and back-end operations. Managed four employees by measuring performance regularly and setting clear goals. LeeRCM was acquired by Kipu Health in 2017.Highlights of accomplishments in this role include:• Directed two developers and one project manager that worked on formulating software for collecting various data points, resulting in better reporting and collection rates.• Developed product (VOBGetter) to obtain insurance information and assess benefits for necessary treatment. VOBGetter was an API that could be easily embedded into any web page or web-based product.

Milpitas, California, Us

I served in a pivotal leadership role to lead and maintain ERP systems, infrastructure, telecom, help desk, extranets/intranets, and BI and reporting tools. Elevated service levels and enhanced capital expense, ROI, and control costs by functioning as an executive team member and collaborator. Completed and shipped products quickly by working with the marketing department and forecasting to ensure products were available.Highlights of accomplishments in this role include:• Improved ERP process to enhance operational efficiency for 700 users with 12 staff members by communicating a clear vision and documenting processes.• Established a new Corsair.com website and strategy to strengthen brand image while detailing real-time inventory and pricing within 16 countries, reducing fraud by 50%.• Liaised with various members to identify accurate tools and monitor sales using Amazon and other third-party buyers.• Certified selling of products through Corsair website and certified warehouse organization to locate items faster.• Headed Salesforce Service Cloud Worldwide deployment to automate repetitive processes, track critical customer information, and unify agent experience.• Emphasized amplifying Corsair’s rapid growth model by superintending Oracle R12 legal entity and multi-country rollouts.• Spearheaded execution of cloud-based spend management system (Coupa) with value-added security controls to secure important data.• Conceptualized companywide collaboration strategy by employing Microsoft 365/Lync to solidify team performance.• Prepared self-service BI model and dashboards for all departments, allowing users to track, analyze, and report on key performance indicators and other metrics.• Transferred company operations towards automation within 3 months while decreasing interoffice telecom bills with Lync use.

During my short time as a Consultant with Leeward Consulting, I promoted successful collaboration solutions using Microsoft O365 platform to meet business needs. Worked with prospective and existing customers on system design and architecture, installation, upgrades, and maintenance relating to company’s secure server products.Highlights of accomplishments in this role include:• Acted as consultant to financial and multichannel organizations to leverage and implement CRM and ERP solutions and support cloud migrations.• Recognized new ways to create value through business process improvements and technology enhancements.• Anticipated large-scale and complex challenges within a domain, including risk, dependencies, timelines, and scope.

Port Washington, New York, Us

I elevated financial, sales, and inventory data transparency to streamline management practices by hiring top-tier development teams to develop major in-house applications, including tigerdirect.com, compusa.com, and internal business intelligence applications. • Achieved promotion to oversee global technology strategy and vision, creating opportunities for efficiency, growth, and scalability within the business.• Implemented product (retail 2.0) to assist customers in selling and buying required products by integrating premier online and web shopping experiences, increasing from 10 to 15% yearly.• Served as part of the acquisition team for Comp USA and Circuit City to devise a proper acquisition strategy, generating $200M+ in additional revenue.• Formed IT roadmap to align IT projects with strategic priorities and assisted global business growth in 10 countries, 41 retail locations, 17 call centers, and 7 distribution centers (2 > 300K square feet).• Trained teams of 5 direct reports, a development team of 14, and a global IT staff of 120 by praising achievements and growth.• Completed duties above standard and assisted the company in achieving #2 ranking in Gomez Retail Product Order benchmarks for Cyber Monday (#1 in availability and #4 in consistency).• Administered over $20M operating budget to create financial stability by constantly monitoring expenditures.• Controlled rapid (under 1 year) migration from the Legacy POS system to gain better business value by remaining abreast with current technologies, increasing the number of locations rolled out from 25 to 42.• Headed institution of paperless pick WMS system for the multi-warehouse environment to promptly fulfill related operations, decreasing costs by $1M and aiding same-day shipping SLAs.• Led migration of AP & GL to SAP worldwide to accelerate the adoption of SAP HANA, SAP HANA Cloud, and SAP Data Warehouse Cloud for customers.

Miami, Fl, Us

Miami, Fl, Us