Previously known as Zovio, Bridgepoint Education

Previously known as Bridgepoint Education

The Performance Data Analyst provides guidance and expertise to Directors of Ashford University to help increase the production and retention of students as well as the connect time between students and University Advisors. • Appointed as the Project Manager to create the Performance Data Analyst position while building relationships with Admissions Directors, learning their reports, and analyzing trends to meet the needs of the department.• Grew production per University Advisor 28% by analyzing and interpreting performance data and trends, reporting the areas of opportunity to Admissions Directors.• Increased student retention 10% by balancing and reconciling student trackers 3 times a week and monitoring student attendance daily.• Create the Performance Data Analyst Comparison Tracker in Excel to monitor divisional growth in key areas of the Admissions business.• Conduct dynamic training in Connect Time for Managers and University Advisors.

Admissions Operations Coordinators have the responsibility of reviewing Ashford University student applications for quality assurance and administration of the student reapply and lead distribution processes.• Generated the Stack Ranking Report in Excel for Vice Presidents to easily review performance rankings of Divisional Vice President’s, Directors and Managers within Ashford University.• Developed Standard Operating Procedure for students under the age of 22 approved for internal use companywide by Policy and Implementation.• Organized training covering University Operations for Managers, Advisors and other departments.• Created End of Week Power Point presentations for Daily Numbers Report to be presented to Directors and Managers and daily CampusVUE Report for Matriculations to deliver to staff.

Responsible for creating and maintaining effective relationships with prospective students to ensure qualified students are enrolled and set up for success.• Exceeded enrollment expectations by 25% for first 6 month review period while retaining those students through their first course.• Educated new employees by developing scripts for proper verbiage and compliance with students.

Executive responsibilities include providing leadership for the store in Associate development, communications, business analysis of operations, expense management, and general management of the store.• Exceeded projected store-wide sales volume by $1.5 million. • Responsible for merchandising presentation for annual sales of $23 million.• Developed store credit card training program which led to a 40% increase in applications the first month it was introduced.

Provides managerial and administrative support to a full service branch office and maintains quality service standards set by the organization.• Led all San Diego area Assistant Managers in accounts opened including home equity lines of credit, personal loans and business loans.• Expanded business customer base and increased branch profitability by exceeding revenue goal of $1 million.

Sells retail banking products and services to customers and prospects. Manages customer portfolios, services relationships and cross-sells all products and services. • Obtained General Securities Representative License by passing Series 7 exam.• Ranked in the top 15% of bankers in San Diego region in first quarter.

Works closely with the Sales team to assess progress of the department and develop Sales strategy accordingly. Qualifies leads for the Sales team and generates leads for the Marketing team. • Created graphic display, marketing material, and assisted in Trade Show presentations.• Obtained Windows Embedded Certificate of Completion.