Todd M. Email & Phone Number

Wylie, Tx, Us

Los Colinas, Irving, Texas

Initially hired as a Contractor for Directory Services and then offered a full time position the following year.Currently working on the Microsoft Cybersecurity Initial Response Team and previously part of the Azure Authentication, and Directory Services teams. I resolve critical issues with customer on-premises environments and Azure deployments ranging from the simplest deployments to worldwide enterprises with millions of users. Exposed to situations with high stress customer interactions where environments were non-functioning causing work outages and situation where accounts or environments have been compromised.Analyze customer data from customer cases to create customer facing content and to provide targeted feedback to our Product Group.Create training for knowledge transfer for my peers and new hires to our team. I have a long history of training creation starting which dates back to my Aviation Instructor position and while at Microsoft while on the Directory Services team through my previous position on the Azure Authentication team and currently performing Cybersecurity first responder duties.Maintain several personal GitHub repositories with tools I have created or contributed to allow easy access for my customers and peers.My skills include but are not limited to: Azure Authentication, Office 365, PKI, ADFS, Active Directory setup, configuration, and recovery, and reading network packet captures for troubleshooting purposes.

Dallas, Texas

Administered the Medicare Part A domain which included 300 workstations in Dallas, Sherman, Houston, Lubbock, San Antonio, Albuquerque, and Denver.

Richardson, Texas

Assisted in the administration of a NT3.51 and NT4.0 domain, with included infrastructure and desktop support.

Garland, Texas

3rd shift mainframe and printer operator.

Love Field, Dallas, Texas

FAA certified instructor teaching Airframe and Powerplant maintenance.Constructed a computer based training lab to allow our students interaction with personal computers and to perform class assignments relating to the study of aircraft electrical systems.

Mckinney, Texas

As part of the Defense Systems Electronics Division, I supported the engineers designing and updating weapon systems with include but is hot limited to HARM, F-111, A-6, Harpoon ASCM, Tomahawk ASCM and AMRAAM.Note: The Defense Systems Electronics Division of TI was sold to Raython.

Love Field, Dallas, Texas

Conducted phased and reactive maintenance to federal and customer specifications on Boing 707, 727, 737, MD-80, DC-8.

Love Field, Dallas, Texas

Assembled turbine and compressors for Pratt & Whitney JT3D, and JT8D turbine engines and General Electric CFM-56 turbine engines which included the dynamic balancing of individual assemblies and the dynamic balancing different completed stages of the assembly process.

Dallas, Texas

Cleaned and maintained the offices and production floor.