Todd Koch Email & Phone Number

Dallas, Tx, Us

Birmingham, Al, Us

Revenue Management & Pricing Strategy - Directed revenue management and pricing activities for high nine figure annual passenger revenue comprised of 245k discrete city pairs served by Greyhound and 50+ partner carriers.• Overhauled revenue strategy post pandemic by resetting industry fare levels, focusing on supply constrained markets leading to yield growth of ~30% above 2019 levels, significantly outperforming airlines, and CPI.• Developed dependable revenue forecasting models providing transparency and confidence resulting in CY23 revenue within one percentage point of budget.• Implemented a culture of rigorous test and learn following the pandemic establishing profitable unit economic levels as the industry transitioned from supply to demand constrained growth.Network Planning - Led the network planning team in orchestrating Greyhound's extensive scheduling operations, covering roughly 500 daily schedules across 2,400 locations, the largest intercity bus operator in North American surface transportation.• Developed performance management models to further optimize the existing network as well as new market entries while under severe supply constraints post pandemic.• Expanded the highly profitable subsidized service business by 25% in CY23.Post Merger Commercial Integration - Successfully steered Greyhound through a comprehensive commercial integration following the acquisition by PE-backed FlixBus, enhancing synergy across operations.When promoted, retained all responsibilities of the previous Vice President position and well as the prior expanded responsibilities:

Dallas, Tx, Us

Marketing, Customer Engagement and Loyalty• Lead strategic direction for the Greyhound brand, as well as Marketing, Advertising, Loyalty, CRM, and eCommerce• Develop and implement national and market based marketing plans to increase revenue and market share with the support of 7 marketing and digital agencies. • Responsible for Greyhound digital experience including web, mobile apps, and kiosk• Manage Greyhound's loyalty program and customer relationship management strategies to increase customer acquisition and retention, encourage incremental travel, and grow revenue. Consumer Experience Innovation• Lead Greyhound consumer experience strategy & transformation work, including sales channel expansion, digital innovation, service redesign, amenity innovation, network transformation, and product development• Lead consumer experience service design teams responsible for service product transformation, testing, and implementation• Responsible for development, implementation, and management of all consumer facing onboard products Business Development• Manage strategic business development activities for all Greyhound business lines• Manage competitor benchmarking and analysis activity• M&A and strategic business development project management responsibility• Lead Business Intelligence team for companywide analyticsBusiness Management• Annually develop the mid and long range strategic plans and forecasts• Responsibility for all senior management presentations, including all board of directors and capital markets day presentations

Dallas, Tx, Us

Dallas, Tx, Us

Dallas, Tx, Us

Dallas, Tx, Us

Dallas-Fort Worth, Texas, Us

Dallas-Fort Worth, Texas, Us

Dallas-Fort Worth, Texas, Us

Mba

Mba, Finance And Real Estate Fianance

Bachelor'S In Business Administration, Accounting And Finance