MuleSoft Cloud Alliance Relationship Development and ManagementBusiness Development and Sales ExecutionGo-To-Market Offering SupportInternal MuleSoft Advocacy & Promotion

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. •Managed Cognizant/Salesforce relationship within North America for all Salesforce products (MuleSoft, Tableau, Slack) and verticals (HLS, MLEU, BFSI, CMT, RCG/TH) along with Cognizant acquisitions (ATG, CodeZero, Lev).•Responsible for generating, monitoring, and delivering joint services and licensing revenue target metrics. -190% of 2021 joint service revenue target attainment•Planned, designed, and facilitated enablement and training sessions for all Cognizant industries and acquisitions.•Assisted with Salesforce certification drives (AIM Higher, Salesforce Days NA) to help achieve partner ranking metrics.•Helped drive FY ‘21-23 campaign to position Cognizant as a top 3 partner in the Salesforce Summit Parter Program.•Led Salesforce Partner Innovation Award and MuleSoft Parter of the Year Awards nomination and submission processes. -2021 Salesforce PIA Winner-Ecosystem-Consulting Partner-Winner -2021 MuleSoft PoY-Practice Development-Americas-Winner•Rearchitected industry alignment and cadence processes to help with joint opportunity monitoring and closure.•Identified and drove marketing campaigns to highlight partnership, practice, and industry successes.•Jointly engineered GTM strategy around industry focus trends and internal offerings and solutions.•Acted as Interim Partner Development Manager (PDM) for NA. -Worked to facilitate and prepare Executive 360 meetings at C-Level -Facilitated with Alliance teams and Practice/Delivery/Sales leads to build FY 22 Business Plan -Completed QBR briefings for C-Level -Helped outline and plan for Industry PSM new hire backfill

eThink Education is largest and fastest growing Official Moodle Certified partner world wide.eThink provides solutions, strategic consulting, and technology management services for Moodle. Bringing together people, processes, and technology, we work with Educational and Corporate Institutions to help them strengthen performance through solutions that provide advanced data management, increased accountability, and better educational experiences. This all comes at a fraction of the cost of traditional learning management systems.- Responsible for leading all new client implementation projects and overseeing allongoing implementations, including: Assigning project lead and technical analysts,defining project requirements, and leading daily meetings to assess project status.- Supported sales and services teams with client calls, as a subject matter expert.- Helped to architect new methodology to streamline client onboarding and progress tracking.- Create client satisfaction surveys and track metrics to help optimize client satisfaction.- Coordinated between Solutions, Support, and Systems Administration teams to helpfacilitate on time client launches, team projects, and company-wide initiatives.- Conducted multiple interviews and facilitated hiring for new team members, saw a600% increase in size.- Presented at both US and UK Moodle Moot Conferences to global leaders in the Moodle community.- Aided eThink to become largest Official Moodle Partner globally, and Platinum LevelTotara Partner, as well as 2018 Totara Partner of the Year.

eThink provides solutions, strategic consulting, and technology management services for Moodle. Bringing together people, processes, and technology, we work with Educational and Corporate Institutions to help them strengthen performance through solutions that provide advanced data management, increased accountability, and better educational experiences. This all comes at a fraction of the cost of traditional learning management systems.- Led implementation process for over 60 clients in 12-month period, averaging 1-2 sitelaunches a week, with an average client load of 20-30 concurrent projects.- Responsible for creating timelines and managing client expectations, configuring newclient sites, integrating user, course, and enrollment systems, and customizing look andfeel of the site via CSS.- Created and implemented internal processes including client onboardingdocumentation, client information database, new employee training and computersetup, tracking client progress via project management software.

Moodlerooms delivers a reliable enterprise-level learning management platform with open-source Moodle at its core. Our solution fuses customer care and better-than-industry technologies in a secure and scalable environment, empowering your education community to confidently experience the benefits of online learning without the worry.Responsible for configuration of new Moodlerooms client sites, as well as training the local system admins in general use, advanced administrator functions, and best practices. Daily job duties include various virtual meetings with client, as well as reporting and monitoring training progress for key company monetary projections. Also tasked with on site training for new clients and re seller groups, including domestic and international locations.

Moodlerooms delivers a reliable enterprise-level learning management platform with open-source Moodle at its core. Our solution fuses customer care and better-than-industry technologies in a secure and scalable environment, empowering your education community to confidently experience the benefits of online learning without the worry.Responsible for managing, maintaining, and troubleshooting problems for Moodlerooms' widely hosted LMS, in the role of Tier 1 and 2 technical support. Acted as an initial point of contact for domestic and international site administrators when any site problems were encountered, and helped maintain client sites, by installing third-party Moodle plugins. Daily worked with the following computing languages: HTML, CSS, SQL.

Assisted in the transfer of The University of Montana's LMS to Moodle for over 24,000 users. Trained U of M professors, and even entire classes in Moodle navigation and best use practices. Responsible for the creation of courses, user accounts, and backup data. Assisted with retrieving lost data and code,and also correcting coding errors that caused major bugs in Moodle. Nominated for Division of Student Affairs Classified Staff Award, for work with the Foreign Student and Scholar Services.