Manager Of Network Operations Center
Suite 300, Scottsdale, Us
• Designed and developed Network Operation Center (NOC) supporting ISP and ASP technology's World Wide • Managed NOC facilities coupled w/backup, disaster recovery, load balancing, routers, switches and firewalls• Provisioned voice and data connections with all hardware and IP staging to NOC • Supportive knowledge electronic transactions signature capturing, Epic RealPay, Term-Master Suite• Developed test lab environment, Installation manuals and testing for QA software and hardware roll outs• Supported pre-sales e-commerce solutions for web based transactional Point of Sales• Network Management with the T7, ICE series terminals, ATMs and other enterprise, data and voice networks, while providing protocol prioritization, congestion control, Dynamic Rate Change bandwidth adjustment, concentration and protocol conversion• Developed technical proposals for Voice Over IP solutions with voice command systems using ATT & Sprint• Provided support to other country regions of Hypercom w/NOC China, Brazil, Singapore, Mexico to many to list