Process Improvement | Organizational Design | Client Service Strategy | Reporting & KPI Metrics | End-to-End Process Evaluation | 3PL Labor Management Strategy• Conducted end-to-end process review for multi-client, multi-location 3PL.• Developed comprehensive reporting and metrics package delivering visibility into KPIs by facility and customer.• Delivered updated organizational structure leveraging a customer centric design.• Oversaw key client relationships on distressed accounts.

(Company Closed)Data Analytics | Manufacturing | Sourcing | Product Development | Planning | Warehouse Operations | Ecommerce Fulfillment | IT | Private Equity | Turnaround | Cash Flow Management | Inventory Management | Performance Metrics*Driving turnaround operations to stabilize fulfillment operations, reduce shipping cost and reduce overall expense in a cash constrained environment.*Spearheading company-wide operations, overseeing garment manufacturing, product development, and distribution center operations. Focused on driving efficiency across sourcing, product development, and distribution channels to improve scalability and profitability.*Responsible for driving IT and eCommerce fulfillment improvements to enhance scalability and profitability.*Partnered closely with private equity stakeholders to align operational strategies with long-term financial goals, successfully balancing cost management with growth initiatives.

Multi-unit 3PL | Labor Management | DC Operations | Client Services | Contract Negotiation | P&L Management | Ecommerce Fulfillment | Automated Handling | Robotics | Organizational Structure & Design | Private Equity Exit | Cost Reduction• Directed operations across 18 facilities and 4 million square feet, serving over 85 customers. Successfully built the operational infrastructure for a new 85-acre port property, generating over $36m in annual revenue.• Led labor negotiations and process automation to reduce labor costs by 25%, enhancing overall operational efficiency.

Multi-unit 3PL | Labor Management | DC Operations | Client Services | Contract Negotiation | P&L Management | DTC Fulfillment | Automated Handling | Robotics | Organizational Structure & Design• Responsible for 7 facilities servicing 50+ customers within 3.1m square feet in both manual and automated environments.• Successfully navigated the integration of a new acquisition doubling the size of the company.• Implemented labor management strategy and process into new facilities reducing labor spend by over 25%.

Supply Chain | Global Logistics | Global Sourcing | Customs Compliance | DC Operations | Vendor Compliance | QA & QC | Customer Service | Master Data | Indirect Procurement | Corporate & Store Facilities | PLM | Business Process Improvement | Oracle ERP Implementation• Drove the development and implementation of a comprehensive country of origin strategy, mitigating tariff threats and stabilizing the supply chain.• Established speed-to-market footing for the end to end supply chain to minimize ownership time from handover to first sale. • Navigated multiple functions through Chapter 11 process while maintaining vendor relationships and financial controls.• Developed facilities strategy to address aging store infrastructure while balancing capital needs with available liquidity.

• Redesigned the merchandising organizational structure to align with growth strategy and skill capabilities resulting in a 15% workforce reduction.• Budgeting, forecasting and expense management responsibility for merchandising, global logistics, supply chain, visual merchandising and creative marketing organizations in Houston, Los Angeles and Shanghai.• Established financial review and controls for all expense, capital and headcount resulting in consistent forecast accuracy and budget compliance.• Identified process gaps within cross functional support groups to successfully integrate Ecommerce process with Merchandising work flows.• Created and implemented integrated Ecommerce content development process including photography, copy and publishing.• Successfully orchestrated movement of internal photography operations to an external partner, resulting in significant cost savings. Responsibilities included partner evaluation, contract negotiation, capital requirements, ROI evaluation, studio transition and post implementation relationship management.• Successfully led Oracle RMS implementation resulting in an on-time and on-budget completion.• Responsible for developing and implementing distribution hub operation in China servicing direct-to-store shipments, international direct-to-partner shipments and VAS activities.• Led supply chain initiative to reduce speed to market and production lead time across all categories.• Negotiated contacts for 3rd party logistics, international warehouse services, asset management and photography.

Master Data | Pricing & Promotions | Business Process | M&A Integration | PLM | Brand Finance | Space Management | RFID• Led cross brand purchase order management initiative to streamline process, eliminate redundancies and improve data accuracy. Efficiencies resulted in a 42% reduction in manpower requirements as well as cross brand process alignment.• Developed and staffed high performance brand finance organization that was rolled out as the model for sister organizations.• Led initiative to identify process gaps across the organization. Developed and implemented process training targeted at closing gaps and improving team efficiencies.• Led system and process integration of new acquisition.• Led sample management RFID pilot test for cross brand rollout. Evaluated technology, process and ROI.

Managed relationships with client’s functional areas including buying, sourcing, IS, logistics, finance and legal. Developed and executed meaningful category initiatives to achieve sales, profit, turn and GMROI goals. Strategic account management through delivery of superior customer service, market analysis and metric driven decision support. • Developed and managed accounts supporting Wal-Mart US, Wal-Mart Puerto Rico and Novus.• Negotiated all seasonal assortments and pricing with buyers, DMM’s and sourcing.• Responsible for oversight of entire supply chain resulting in reduced delivery times and faster market response.• Market analysis using Retail Link resulting in faster turns, lower markdowns and increased GMROI.• Successfully managed collaborative category plans that achieved or exceeded targeted business goals including sales, profit, turn and GMROI.• Developed “store of the community” merchandising strategy resulting in increased sales, turn and GMROI in the Florida, Texas valley and Puerto Rico markets.• Led the penetration and start-up of the Wal-Mart Puerto Rico market through assortment selection, pricing strategy and operational procedure development.• Reduced operating expenses by over 50% from start-up.• Negotiated expansion from Vendor Managed business model to hybrid 1st Cost / Landed / VMI relationship.

Directed a staff of 6 managers and analysts with responsibility for budgeting, forecasting, analysis and reporting for multiple subsidiaries with full P&L control for accounts in excess of $150M. Managed relationships across all functional areas to advocate for the field organization and balance corporate financial goals with customer service realities.

Directed a staff of 4 managers and analysts in support of two field operations organizations with responsibility for all budgeting, analysis, forecasting and reporting functions. Responsible for analysis and reporting to achieve optimal balance of demand responsiveness and expense control. Performed cost benefit analysis and gave visibility to key measures and operational execution.

Responsible for all written and verbal communications to senior management and 2,300 field associates regarding promotional sales, operational design and product levels. Managed cross functional relationships with marketing, merchandising and planning to ensure superior store support.

Responsible for managing store and district level re-engineering projects. Identified and eliminated non-value added tasks in the field organization resulting in expense reduction or redirection of over $30 million. Also consolidated District Manager functions resulting in expense reduction of over $1,700,000.