Todd Nance Email and Phone Number

As a top performing operations and business growth leader I build, deploy, and manage internal resources that improve productivity, efficiency, customer satisfaction and revenue. A nimble contributor, I am quick to engage and impact, having been promoted consistently across retail, B2B and B2C sectors. I am adept at managing finance, operations, sales and logistics while leading teams for both startups and mature businesses. Skilled in process design and implementation. Blends exceptional communication skills and proactive approach with natural leadership, even temperament and strong work ethic to deliver results in key areas.o Operational Excellence – Improved equipment utilization for U-Haul in Austin market; implemented safe working area at Callbox that lowered accident reports; improved workflow at each job that increased productivity.o Business Growth – Expanded North Austin area for U-Haul by enlisting dealers, growing footprint from one district to multiple and ramping revenue by millions of dollars along with increased staffing resources. o Project Management – At Callbox, defined new physical structure for warehouse, oversaw construction of racks to increase storage and assigned team to split area into commercial/residential segments.o Productivity Improvement – Increased productivity by organizing warehouse for Callbox, increased dock rental space at VIP Marina and implemented system to ease workflow.o Team Leadership – Recruited, hired and developed multiple teams in highly competitive employment markets, elevating individual and team performance and creating engaged, high-performance cultures.o Functional Agility – Transitioned successfully throughout career across multiple roles, industries and markets, including B2B and B2C sectors, in every case quickly assimilating, impacting key performance metrics and delivering on aggressive targets.Additional skills include…P&L Management | Budgeting | Workflow Prioritization | Process Design | SOPs | Safety | Fleet Management | KPIs | Performance Reviews | Hiring | Training | Staffing | Customer Service | Maintenance | Inventory | Logistics | Scheduling