Todd Nystrom

Todd Nystrom Email and Phone Number

Federal Cloud Problem Manager Lead @ Alight Solutions
Joliet, IL, US
Todd Nystrom's Location
Joliet, Illinois, United States, United States
Todd Nystrom's Contact Details

Todd Nystrom personal email

n/a
About Todd Nystrom

8+ years of incident management for HSBC and Capital One. I am technology driven and have a passion for learning new things. I am ITIL v3 foundation certified and have a strong background in incident investigation and troubleshooting. Very strong technical background. I have 3 years Problem Management Experience and am currently a Communication Advocate for Clients responsible for client facing outage communications and Root Cause analysis documentation.

Todd Nystrom's Current Company Details
Alight Solutions

Alight Solutions

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Federal Cloud Problem Manager Lead
Joliet, IL, US
Website:
alight.com
Employees:
10711
Todd Nystrom Work Experience Details
  • Alight Solutions
    Federal Cloud Problem Manager Lead
    Alight Solutions
    Joliet, Il, Us
    View
  • Alight Solutions
    Federal Cloud Incident And Problem Manager
    Alight Solutions Sep 2021 - Present
    Chicago, Il, Us
    View
  • Fiserv
    Client Advocate
    Fiserv Apr 2019 - Present
    Milwaukee, Wisconsin, Us
    View
  • Fiserv
    Itil Problem Manager
    Fiserv Sep 2018 - Present
    Milwaukee, Wisconsin, Us
    View
  • Fiserv
    Client Communication Consultant
    Fiserv Sep 2018 - Sep 2021
    Milwaukee, Wisconsin, Us
    Problem management for fiserv on behalf of Optomi. Analysis of incidents to detect root cause and ensure proper procedures are followed and improved if necessary. Work closely with support teams to ensure incidents do not re occur.
    View
  • Optomi
    Problem Manager
    Optomi Sep 2016 - Sep 2018
    Atlanta, Ga, Us
    Contract to hire problem manager for Fiserv.
    View
  • Hsbc / Capital One
    Incident Manager
    Hsbc / Capital One Feb 2011 - Jul 2016
    London, Gb
    Responsible for HSBC to Capital One divestiture and critical service incidents. Project consulting and management on various projects for tracking and migration of knowledge documents. Communication to various levels of management.
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  • Hsbc / Capital One
    Merchant Services Technologies / Ecommerce
    Hsbc / Capital One Sep 2005 - Feb 2011
    London, Gb
    Responsible for the deployment and configuration of Hypercom terminals for various merchants. I was also the Project lead for Merchant Connectivity initiatives. Lead testing specialist for Web merchant interfaces.
    View

Todd Nystrom Skills

Incident Management Troubleshooting Project Management Business Analysis Itil It Operations Process Improvement Vendor Management It Service Management Networking Management Office Administration Project Planning Windows Server Risk Management Sdlc Technical Support Computer Hardware Incident Investigation Incident Handling System Administration Help Desk Support It Management Business Process Improvement Windows 7 Mac Os Windows Xp Novell Netware Red Hat Linux Outlook Ios Android Mobile Devices Microsoft Exchange Cisco Routers Vbscript

Todd Nystrom Education Details

  • Joliet Junior College
    Joliet Junior College
    Computer Science

Frequently Asked Questions about Todd Nystrom

What company does Todd Nystrom work for?

Todd Nystrom works for Alight Solutions

What is Todd Nystrom's role at the current company?

Todd Nystrom's current role is Federal Cloud Problem Manager Lead.

What is Todd Nystrom's email address?

Todd Nystrom's email address is tn****@****omi.com

What schools did Todd Nystrom attend?

Todd Nystrom attended Joliet Junior College.

What are some of Todd Nystrom's interests?

Todd Nystrom has interest in Children, Education, Science And Technology, Human Rights, Animal Welfare, Health.

What skills is Todd Nystrom known for?

Todd Nystrom has skills like Incident Management, Troubleshooting, Project Management, Business Analysis, Itil, It Operations, Process Improvement, Vendor Management, It Service Management, Networking, Management, Office Administration.

Who are Todd Nystrom's colleagues?

Todd Nystrom's colleagues are Aishwarya V.j.p, Jijith Thomas, Malissa Robbins, Martina Pirazzi, Brad M., John Cheripka, Ranjeet Chavan.

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