Todd Oldham Email & Phone Number

Los Angeles, California, Us

• Provide comprehensive technical support for desktops, networks, and point-of-sale (POS) systems to a network of 100 stores across the nation.• Conduct routine training sessions for office employees during the rollout of new platforms, ensuring proficiency in new software across the company.• Maintain regular maintenance and updates for all office laptops, desktops, and servers.• Collaborate with franchisees to enhance their store's technological presence for business growth.• Monitor server event logs, performance metrics, and ensure nightly server backups. • Ensure the reliable and secure operation of servers, workstations, and network devices. • Install, configure, and maintain software applications and ensure licensing compliance. • Lead system upgrades and migrations, minimizing disruptions and ensuring data integrity.

Torrance, Ca, Us

• Provided comprehensive desktop and phone support for over 100 employees in both office and field settings.• Configured construction job sites to meet the IT requirements of mobile field users.• Installed, configured, and deployed laptops and desktops for both office and field employees.• Monitored and identified potential security risks within the network environment.• Designed and set up an in-house server room.• Organized and conducted training sessions for office and field employees following the standardization of new software in the IT environment.• Installed, maintained, and repaired various on-site and off-site printers.• Executed frequent maintenance checks and backups with a focus on restoration. • Controlled IT expenditures, negotiated vendor contracts, and sought cost-saving opportunities. • Managed security audits, risk assessments, and compliance with industry regulations. • Provided support and guidance to end-users, addressing technical issues and ensuring efficient help desk operations.

Vancouver, Ca