Consult and assess customers' needs and make appropriate recommendations that satisfy both customer wants/needs, and to achieve daily sales goals. Positively engage with customers to establish trust and confidence. Process transactions using proprietary software. Provide superior customer service to establish account base, account maintenance and referrals. Make daily deposits of cash/checks. Manage store operations, including opening and closing store, balancing cash drawer, maintain store cleanliness and organization. Research and solve problems, providing exceptional follow through and responsive service.

Streamline process of fast paced restaurant to guarantee smooth flow of operations. Provided efficient service for positive customer outcomes and increase sales through successful teamwork. Trained, coached and motivated new employees in restaurant procedures, workflow, time management, and customer service standards.