Todd Patterson Email and Phone Number

Financial and Data Management and Analysis: Develop budget or direct budget development for departmental units and create systems for effective implementation and monitoring. May have responsibility for revenue generation, which requires understanding of patient revenue processes, research funding, state appropriations, and/or other funding models.Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction: Coordinate across departmental units or clinics to improve operations and patient/ customer satisfaction, assure regulatory compliance and achieve quality goals. May allocate resources to meet quality and productivity expectations.Patient Care/Services Delivery: Research, develop and implement best practices to improve care delivery across units. Work with other departments on implementation. Collaborate with medical directors from multiple disciplines regarding care and/ or service quality/ delivery.Planning and Goal Management: Assist in developing strategic plan, implementation plans with unit leaders and monitor progress.Communication/Collaboration: Coordinate communication and support collaboration among staff, medical staff, and healthcare leadership. Engage and collaborate with physicians to identify opportunities for improvement, program development and capital budgeting. Communicate with external agencies and constituencies to address issues and answer questions.Human Resources Management: Benchmark, develop, recommend, review, and monitor staffing models in conjunction with departmental HR Representative and /or Senior HR Leader. Hire, develop and manage the performance of multiple units.Education Programs: Develop clinical education programming to develop competency of staff and administer education agreements with other educational institutions.

Manage OCR technology for collection of student health data related to enrollment compliance. Manage LEAN Process Improvement related to clinic scheduling and EPIC integration. Served on Operations committee to expand mental health services at The University of Iowa. Help support EPIC medical records system for UIHC and the University of Iowa Student Health Services. Work on the EPIC system to make changes related to Student Health & Wellness (SHW) work flow, and work on all projects related to SHW and UIHC as needed.

Developed automated document processing and OCR services for agriculture and automotive manufactures.Build out small business networks enabling companies to access files remotely, manage files, manage e-mail and more. Specialize in Windows Server Technology, Cisco hardware and Fortinet Security appliances. Help companies develop and maintain network security compliance and documentation.Built data driven websites using a variety of tools and languages. Including e-commerce sites for independent retailers.Customers Include:* Toyota Motor Corporation* General Growth Properties, Inc.* Syngenta* Toyota of Iowa City* MRS Appraisals L.C.* Bell Farms* Catnip Ridge Haulers

Sales / Services / Internet Sales / IT

PC and Printer Hardware repair and upgrades. Trouble shoot MS Server 2003, Exchange 2003, XP, Windows 2000, and MS Office Applications. Helped with remote access, LAN/WAN and wireless issues. Worked on and configured hand held devices used at UIHC.