Currently supporting N.C. Division of Motor Vehicles’ International Registration Plan (IRP) and Motor Carrier (MC) Systems.● Managing the application support team to ensure the successful development, delivery, and support of IT products and services for the NC DMV International Registration Plan (IRP) and Motor Carrier (MC) Systems.● Managing work efforts to ensure they are accurate, on time, and within estimates.● Managing projects; devising solutions to complex technical problems● Mentoring staff, evaluating team member performance, and leading the recruitment and retention of resources.● Defining processes, procedures, and team policies, as well as team priorities, direction, and strategy for successfully implementing assigned work.● Investigating, researching, and implementing new technologies.

Supported the N.C. Division of Motor Vehicles’ State Automated Driver’s License System.● Responsibilities include project management, requirement gathering, creating technical specifications, time estimates, identify test cases, develop test plans, coding and development, documentation and implementation.● Collaborated cross-functionally with DIT and DMV teams including architectural, security, database, and infrastructure teams during all phases of SDLC.● Provided helpdesk ticket support and rotating 24x7 on-call production batch support, including problem isolation, root cause analysis, and solution implementation.

Supported the N.C. Division of Motor Vehicles’ International Registration Plan (IRP) and Motor Carrier (MC) Systems.● Responsibilities include project management, requirement gathering, creating technical specifications, time estimates, identify test cases, develop test plans, coding and development, documentation and implementation.● Collaborated cross-functionally with DIT and DMV teams including architectural, security, database, and infrastructure teams during all phases of SDLC.● Provided rotating 24x7 on-call production batch support, for the IRP/MC and LITES systems, including problem isolation, root cause analysis, and solution implementation.● Provided helpdesk ticket support for the IRP/MC and LITES systems.

• Identified prospective clients in need of investment and financial guidance, recommended and sold investment and insurance solutions appropriate for their individual needs.• Gathered new client financial data and developed comprehensive financial plans using a financial goal analysis tool.• Educated clients on different investment options, including risk and opportunity, provided documentation and addressed their question and/or concerns.• Presented investment and financial planning seminars to clients and prospective clients.

• Developed professional relationships with over 200 families and businesses clients and implement comprehensive financial strategies to help them achieve their financial goals. • Identified prospective clients in need of investment and financial guidance, recommended and sold investment and insurance solutions appropriate for their individual needs.• Gathered new client financial data and developed comprehensive financial plans using a financial goal analysis tool.• Educated clients on different investment options, including risk and opportunity, provided documentation and addressed their question and/or concerns.• Worked with clients to navigate the distribution phase of wealth management. Helped senior clients compare the many options for creating income and preserving capital. Developed a proper withdrawal rate and implementation strategy with the aim of providing a secure retirement and peace of mind about not outliving financial resources.• Presented investment and financial planning seminars to clients and prospective clients.

● Managed, lead, and directed IT contract resources to complete small and medium sized projects for multiple mainframe systems. Responsibilities include project management, requirement gathering, creating technical specifications, time estimates, identify test cases, develop test plans, coding and development, resource assignments and performance feedback.● Collaborate cross-functionally with IT teams including architectural, security, database, network and hardware infrastructure teams during all phases of SDLC.● Provided support for Sarbanes-Oxley (SOX) efforts, including data gathering, risk assessments, and risk assurances.● Provided production support for all mainframe systems, including problem isolation, root cause analysis, and solution implementation and support across multiple platforms (mainframe online and batch processing, VB6, VB.net, and Oracle Financials). Handle helpdesk ticket support and nightly COBOL batch page resolution in a team environment.

Served as a solution provider to IT middle management by offering guidance in the use of all Global Consulting products and services. Provided architectural design, application design and development as well as system and business analysis to a top Global Consulting client in the Raleigh area.

● Served as a lead programmer supporting IBM's Image Solution ImagePlus and a member of a team supporting the Loss Mitigation Operations (LMO) application. ● Member of the team responsible for system changes required for the integration of the Canadian Acquisition project affecting multiple mainframe applications. ● Programmer on the Customer Contract application team responsible for detail analysis, specification writing, coding, testing, implementation and 24/7 on-call support.

● Programmer for the Sales and Marketing IT Support Team responsible for detail analysis, coding, testing, implementation and 24/7 on-call support for the Sales Support Applications.