Todd Rhoades Email & Phone Number

Director - Global Integrated Services (GIS) - North America Shared Services Center, July 2020 - November 2022Managed a team of 70+ employees in transactional type processing of accounts receivable (AR), accounts payable (AP), general accounting and Medicaid processing • Guided the successful transition of the AP and general accounting processes to outsource company Genpact - located in Hyderabad, India • Managed the in-house transition of the AR process to the Viatris team located in Costa Rica.Director - Global Integrated Services (GIS) - Operations Excellence, May 2015 - June 2020Directed and supported the GIS Operations Excellence team on the Continuous Process Improvement (CPI) project across IT, HR, and Finance areas within GIS.• Led and assisted in the program standup and training of White Belts (in house certified and trained over 500 GIS employees across the globe), Yellow Belts (40 GIS employees in North America), and Green Belts across GIS (20 GIS employees in North America) • Directed the development of Mylan’s CPI program around the guiding principles of Lean Six Sigma (LSS) and Change Management (CM) and mentored the GIS personnel in the proper application of LSS principles and supporting core competencies • Conducted continuous process improvement events at global Shared Services Centers for IT, HR, and Finance in India, North America and Europe.

Bridgeport, Wv

Senior Program Manager - Transformation Division• Developed and implemented enterprise transformation methodologies in support of the Secretary of the Air Force/Acquisition (SAF/AQ) through facilitation and project management, and the development of transformation training packages • Planned and facilitated multiple sessions throughout the US to develop the Acquisition Enterprise Process Architecture that was deemed a “best practice” by DoD and adopted as the standard for tri-service acquisition • Provided guidance on development of the Acquisition Process Model for the USAF using web technologies and Visio applications.Training Lead – Criminal Justice Information Services (CJIS) and Department of Justice Operations/FBI National Data Exchange (N-DEx) Project - Developed a total of 11 Computer Based Training (CBT) modules• Created and verified content through end user feedback to create an extremely detailed N-DEx User’s Manual • Led the N-DEx Program Office team who field tested the CBTs with New York Police Department personnel, Tallahassee PD, Tennessee Bureau of Investigation, North Las Vegas PD and Ohio Highway Patrol • Provided guidance in Government Oversight requests during critical design and gate reviews • Assisted in development and refinement of training requirements to guide the design and implementation.Program Manager – United States Air Force (USAF) Financial Management Transformation Project• Formulated on-line job resource gap analysis and cost estimator’s surveys to over 200 financial management cost employees • Developed and utilized change ready assessments, organizational culture assessments, communication plans as well as identifying, surfacing, and managing resistance • Supported the development of training road show and training templates for Product Centers, AFMC/AFSPC, and Logistic Centers • Supported a Best Practices / Benchmarking Study to evaluate a total of 8 military and aerospace defense contractors to determine best practices.

Clarksburg, Wv

Various Positions over a 16-year career with the Pipeline (Dominion Transmission Inc) and the Distribution (Hope Gas Inc) subsidiaries: * Market Development Manager (2000-2003) * Sr. Process Analyst (1998-2000) * Sr. Corporate Planner (1994-1998) * Supervisor Customer Accounting (1992-1994) * Marketing Development Representative (1990-1992) * Various Financial Positions (1987-1989)

Bachelor Of Science In Business Administration – Emphasis In Accounting, Cum Laude

Masters Of Business Administration