Todd Rhoades Email & Phone Number

• Director - Global Integrated Services (GIS) - North America Shared Services Center, July 2020 - November 2022Managed a team of 70+ employees in transactional type processing of accounts receivable (AR), accounts.
• Guided the successful transition of the AP and general accounting processes to outsource company Genpact - located in Hyderabad, India
• Managed the in-house transition of the AR process to the Viatris team located in Costa Rica.Director - Global Integrated Services (GIS) - Operations Excellence, May 2015 - June 2020Directed and supported the GIS.
• Led and assisted in the program standup and training of White Belts (in house certified and trained over 500 GIS employees across the globe), Yellow Belts (40 GIS employees in North America), and Green Belts across GIS.
• Directed the development of Mylan’s CPI program around the guiding principles of Lean Six Sigma (LSS) and Change Management (CM) and mentored the GIS personnel in the proper application of LSS principles and supporting.
• Conducted continuous process improvement events at global Shared Services Centers for IT, HR, and Finance in India, North America and Europe.

Bridgeport, WV

• Senior Program Manager - Transformation Division
• Developed and implemented enterprise transformation methodologies in support of the Secretary of the Air Force/Acquisition (SAF/AQ) through facilitation and project management, and the development of transformation.
• Planned and facilitated multiple sessions throughout the US to develop the Acquisition Enterprise Process Architecture that was deemed a “best practice” by DoD and adopted as the standard for tri-service acquisition
• Provided guidance on development of the Acquisition Process Model for the USAF using web technologies and Visio applications.Training Lead – Criminal Justice Information Services (CJIS) and Department of Justice.
• Created and verified content through end user feedback to create an extremely detailed N-DEx User’s Manual
• Led the N-DEx Program Office team who field tested the CBTs with New York Police Department personnel, Tallahassee PD, Tennessee Bureau of Investigation, North Las Vegas PD and Ohio Highway Patrol

Clarksburg, WV

Various Positions over a 16-year career with the Pipeline (Dominion Transmission Inc) and the Distribution (Hope Gas Inc) subsidiaries: * Market Development Manager (2000-2003) * Sr. Process Analyst (1998-2000) * Sr. Corporate Planner (1994-1998) * Supervisor Customer Accounting (1992-1994) * Marketing Development Representative (1990-1992) * Various.

Bachelor Of Science In Business Administration – Emphasis In Accounting, Cum Laude

Masters Of Business Administration