Todd Rudd Email & Phone Number

United States

Rockville, Maryland, US

• Leading and working alongside team delivering expert Product Demonstrations, Solution Design, and Value Positioning for 3CLogic CCaaS solutions.
• Collaborating with worldwide CRM clients to advance solutions and drive business growth.

Solution Delivery and Architecture consultant specializing in SaaS and CCaaS software solutions, integrated designs and migration strategies.

Redmond, Washington, US

Subject Matter Expert for Nuance Healthcare division products, including Patient Engagement Solutions (PES) and Dragon Ambient Experience (DAX) Conversational AI solutions; leading technical customer engagements and discoveries, building integrated solution architectures, and formalizing repeatable Sales Engineering processes, leading to $20M in net new.

Melville, New York, US

As an early member of the startup Contact Solutions company (broken out below; acquired by Verint in 2016), I built high performing teams across the business including Sales Engineering, Solution Delivery as well as Software Development. I jumped into any area of the business where my leadership and strategic, structured approach was required to grow the.

Build and lead the team of Pre-sales Solutions Engineers that provide Subject Matter Expertise on the technical details of the company's products and services to align them with prospect needs. Act as a Strategic Solution Consultant to the Account Representatives on key and strategic accounts to represent solution value both in the near and long terms.

Direct and align the activities of the Software Development organizations to execute on company strategy and product direction. Work with all company organizations including Sales, Product Management, Finance and the Executive team to shape and define the features and services of our Software Products and manage the Software Teams to deliver on those goals.

Built the Client Services Delivery team from 2 people servicing one partner, to nearly 40 staff organized to deliver client solutions across the Voice and Digital Customer Engagement solutions portfolio. Managed delivery for strategic and highly sensitive accounts where SME level knowledge in both business value as well as integrated solution architectures.

Fairfax, Virginia, US

Manager of the Software Development activities for the Undersea Systems group, my principle duties included monitoring the development staff’s performance in developing software enhancements and fixes against established requirements, budgets and schedules. Beyond the management responsibilities, my tasks include significant participation in the Systems.

Rochelle Park, New Jersey, US

As the V.P. of Engineering for all of the software and network products used in the ORBCOMM Gateway System. Chiefly responsible for planning the group’s work within assigned budgetary constraints, setting milestones and scheduling resources to complete the planned work, as well as managing any impediments that may arise. Additionally, as the senior member.

Lead Engineer for the switch development department; designing, developing, and testing message switch software. All development was performed in an SDL, “C”, and Unix environment utilizing ESQL with an Informix Relational Database.

B.A., Mathematics

M.S., Systems Engineering