Todd Rudd

Todd Rudd Email and Phone Number

Sales Engineering | Solution Architecture | Client Services | Conversational AI | NLU | SaaS | CCaaS | Value Selling | IVR | Chatbot @ Microsoft
United States
Todd Rudd's Location
Richmond, Virginia, United States, United States
Todd Rudd's Contact Details

Todd Rudd work email

Todd Rudd personal email

n/a

Todd Rudd phone numbers

About Todd Rudd

I like to solve problems, and I am good at it. As an experienced leader of cloud Solutions Engineering, PreSales and software Delivery, I lead with communication, collaboration and accountability in achieving positive business outcomes now with a vision to the future. My leaders/mentors have described me as:• An 𝐀𝐭𝐡𝐥𝐞𝐭𝐞 to meet the need; able to flex as both contributor and leader of teams of Sales Engineers, Professional Services, Solution Architects, and Software Engineers• An 𝐄𝐱𝐞𝐜𝐮𝐭𝐨𝐫; if something not well defined needs to be solved, Todd will get it done• A 𝐋𝐞𝐚𝐝𝐞𝐫 in the cross-section of sound Business and Technical strategies

Todd Rudd's Current Company Details
Microsoft

Microsoft

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Sales Engineering | Solution Architecture | Client Services | Conversational AI | NLU | SaaS | CCaaS | Value Selling | IVR | Chatbot
United States
Website:
microsoft.com
Employees:
231118
Todd Rudd Work Experience Details
  • Microsoft
    Microsoft
    United States
  • 3Clogic
    Vice President Of Solutions Consulting
    3Clogic Dec 2024 - Present
    Rockville, Maryland, Us
    • Leading and working alongside team delivering expert Product Demonstrations, Solution Design, and Value Positioning for 3CLogic CCaaS solutions.• Collaborating with worldwide CRM clients to advance solutions and drive business growth.
  • Self-Employed
    Principal Consultant
    Self-Employed Sep 2024 - Present
    Solution Delivery and Architecture consultant specializing in SaaS and CCaaS software solutions, integrated designs and migration strategies.
  • Microsoft
    Conversational Ai Technology Specialist
    Microsoft Apr 2023 - Aug 2024
    Redmond, Washington, Us
    Subject Matter Expert for Nuance Healthcare division products, including Patient Engagement Solutions (PES) and Dragon Ambient Experience (DAX) Conversational AI solutions; leading technical customer engagements and discoveries, building integrated solution architectures, and formalizing repeatable Sales Engineering processes, leading to $20M in net new business
  • Verint
    Sr. Director, Presales Solution Consulting
    Verint Oct 2005 - Sep 2022
    Melville, New York, Us
    As an early member of the startup Contact Solutions company (broken out below; acquired by Verint in 2016), I built high performing teams across the business including Sales Engineering, Solution Delivery as well as Software Development. I jumped into any area of the business where my leadership and strategic, structured approach was required to grow the teams along with the business.
  • Contact Solutions, A Verint Company
    Senior Director, Sales Engineering
    Contact Solutions, A Verint Company Feb 2016 - Aug 2022
    Build and lead the team of Pre-sales Solutions Engineers that provide Subject Matter Expertise on the technical details of the company's products and services to align them with prospect needs. Act as a Strategic Solution Consultant to the Account Representatives on key and strategic accounts to represent solution value both in the near and long terms.
  • Contact Solutions, A Verint Company
    Senior Director, Software Engineering
    Contact Solutions, A Verint Company Jan 2015 - Feb 2016
    Direct and align the activities of the Software Development organizations to execute on company strategy and product direction. Work with all company organizations including Sales, Product Management, Finance and the Executive team to shape and define the features and services of our Software Products and manage the Software Teams to deliver on those goals.
  • Contact Solutions, A Verint Company
    Senior Director Of Client Services
    Contact Solutions, A Verint Company Oct 2005 - Dec 2014
    Built the Client Services Delivery team from 2 people servicing one partner, to nearly 40 staff organized to deliver client solutions across the Voice and Digital Customer Engagement solutions portfolio. Managed delivery for strategic and highly sensitive accounts where SME level knowledge in both business value as well as integrated solution architectures was required for interactions with both the Operational and Economic buyers. Established and managed P&L practice as well as Account Growth strategies to manage >$2M in annual Account Management revenue.
  • Argon St, Inc.
    Software Program Manager
    Argon St, Inc. Apr 2004 - Oct 2005
    Fairfax, Virginia, Us
    Manager of the Software Development activities for the Undersea Systems group, my principle duties included monitoring the development staff’s performance in developing software enhancements and fixes against established requirements, budgets and schedules. Beyond the management responsibilities, my tasks include significant participation in the Systems Engineering tasks for the programs such as establishing and documenting requirements and designing interfaces.
  • Orbcomm
    Vice President, Network Systems Engineering
    Orbcomm May 2000 - Mar 2004
    Rochelle Park, New Jersey, Us
    As the V.P. of Engineering for all of the software and network products used in the ORBCOMM Gateway System. Chiefly responsible for planning the group’s work within assigned budgetary constraints, setting milestones and scheduling resources to complete the planned work, as well as managing any impediments that may arise. Additionally, as the senior member of the engineering group, my responsibilities extended beyond management into complex design and design authority duties.
  • Orbcomm Global, L.P.
    Principal Software Engineer
    Orbcomm Global, L.P. Nov 1996 - May 2000
    Lead Engineer for the switch development department; designing, developing, and testing message switch software. All development was performed in an SDL, “C”, and Unix environment utilizing ESQL with an Informix Relational Database.

Todd Rudd Skills

Integration Quality Assurance Unix Project Management Process Improvement Telecommunications Program Management Testing Software Development Call Centers Sdlc Systems Engineering Budgets Superior Client Service Cloud Computing Crm Staff Management Software Engineering Analysis Ivr Enterprise Software Visio Leadership Automation Saas Mobile Devices Management Process Scheduler Software Design Customer Experience Software As A Service Contact Centers Customer Relationship Management Software Development Life Cycle Business Process Improvement

Todd Rudd Education Details

  • University Of Virginia
    University Of Virginia
    Mathematics
  • George Washington University
    George Washington University
    Systems Engineering

Frequently Asked Questions about Todd Rudd

What company does Todd Rudd work for?

Todd Rudd works for Microsoft

What is Todd Rudd's role at the current company?

Todd Rudd's current role is Sales Engineering | Solution Architecture | Client Services | Conversational AI | NLU | SaaS | CCaaS | Value Selling | IVR | Chatbot.

What is Todd Rudd's email address?

Todd Rudd's email address is to****@****int.com

What is Todd Rudd's direct phone number?

Todd Rudd's direct phone number is +170348*****

What schools did Todd Rudd attend?

Todd Rudd attended University Of Virginia, George Washington University.

What are some of Todd Rudd's interests?

Todd Rudd has interest in Human Rights, Science And Technology, Education, Environment.

What skills is Todd Rudd known for?

Todd Rudd has skills like Integration, Quality Assurance, Unix, Project Management, Process Improvement, Telecommunications, Program Management, Testing, Software Development, Call Centers, Sdlc, Systems Engineering.

Who are Todd Rudd's colleagues?

Todd Rudd's colleagues are Sean Smith, Anju Koshy, Simon Jun, Reham Alamri, Kevin Laporte, Akshay Patle, Sidharth Sabat.

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