Manage 15 high volume accounts with total yearly revenue over $125 million. Exercise strong communication and leadership abilities to build and maintain client relationships. Analyze current client base and offer strategies for up selling and expanding business. Project managed various contracted projects/post audit tasks for clients. Oversee two temporary employees hired to work on contracted post audit project. Create cost analysis spreadsheets for each client. Schedule meetings’ and conference calls with clients to maintain communication. Oversee onboarding of new client’s for all departments. Create monthly scorecards for each client and their carriers’.

Perform financial auditing of freight invoices using an automated web-based program. Strive to reach weekly goal of billing $2million to customers per week as part of a team. Apply critical thinking and problem solving skills to settle financial disputes and discrepancies between carrier and customer. Manage billing accounts for three company customers. Process mailed-in invoices and payments due using contract pricing guides. Work to settle financial disputes between company and carriers on a daily basis. Run and analyze receiving reports for month-end close purposes. Assist in managing the onboarding of external clients and internal implementation of the Transportation Management System Mercury Gate across all departments and divisions of the organization.

Track fleet vehicle maintenance. Managed 60 vehicles and 7 vehicle maintainers. Manage annual $350,000 fleet lease contracts for the organization. Produce and maintain all records for the Unit and its’ personnel to include: Government Purchase Order forms, contract approval letters, employee consent forms, vehicle history, and personnel mishap reports’, using the Air Force Records Information Management System (AFRIMS) computer based program, as well as maintaining all physical copies in compliance with Air Force Information standards using designated filing cabinets. Monitor Occupational Safety and Health Administration (OSHA) compliance of 25 facilities and associated staff. Inspect, document, and report safety status and provide recommendations to maintain standards.