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ESSENTIAL DUTIES: • Maintain a thorough knowledge of new developments and telecommunications technology such as DAAS,• Manage overall work load requiring daily delegation of work and work assignments. Rigorous planning required to ensure priorities are clear and work allocated accordingly.• Monitor projects and recommend changes to improve operating efficiency and processes• Plan and manage the implementation of special projects• Manage project scope determination• Manage budgets and expenses for repairs and maintenance• Effectively manage all maintenance tickets for assigned geographic area to ensure proper resolution in accordance with company standards, policies and procedures, federal, state and local rules and regulations or customer expectation• Coordinate the activities of cross functional groups to complete major projects that typically involve developing project activity schedules, establishing communications hierarchy, monitoring progress, serving as a single point of contact for problem resolution• Provide technical support and training to subordinates, peers, and other work groups• May perform the work of subordinates in emergency situations• Assists Regional Operations Manager in managing both in-house and outsourced resources by supervising Field Operations Technician and Tower Technician, overseeing the use of third party services for labor, materials and equipment.• Ensures that the team maintains continuous regulatory and contractual compliance for all American Tower assets within assigned territory.• Ensures that all reporting and documentation is current, including OASIS input, centralized files, closeout documentation, regulatory compliance documentation and other information required to effectively track, review and maintain our information in up to date.

•Ensure structural integrity and regulatory compliance for all assigned assets.•Perform periodic inspections in accordance with company policies, standards and procedures. Identify and ensure that major inspection discrepancies are reported appropriately, corrected in a timely manner and that the field data they collect is entered as needed.•Utilization of dispatching software to optimize and plan out a daily schedule of tickets•Collect UFORM data in an efficient and cost-effective manner and follow standards related to getting this data into the database. •Review data associated with assigned sites on a regular basis and report and or correct errors or discrepancies to management.•Work effectively cross-functionally to identify and resolve compliance issues. •Respond quickly and effectively to resolve various trouble tickets, monitoring system and network performance issues in accordance with company established policies, standards and procedures.•Comply with and perform quality assurance programs as required.•Keep manager well informed regarding operational and maintenance issues associated with their assigned sites. Maintain and communicate a site problem list within trouble ticketing system including the resolution plans for each.•Monitor and report material usage in order to maintain adequate truck supplies•Required to serve a rotational on-call schedule for emergency repairs and maintenance•Manage the satisfactory completion of Capital Improvement, Development, and Re-development work completed by sub-contractors or internal crews.

Manage the "day to day" facility operations with regards to replacement and repair of the many components that make up a cellular communication facility. Also manage the "day to day" real estate portfolio for 450 cell sitesDevelop and manage various maintenance contractsDevelop and manage work ticket flow and subsequent reporting processesDevelop and maintain strong relationships with Cincinnati Bell Wireless LandlordsDevelop "monthly" operations report and associated industry benchmarksEvaluate current operation activities and develop/implement cost saving initiativesDevelop and test "disaster recovery" processes and proceduresDevelop effective working business relationships with peers in the wireless industry to further operational efficiencies. Effectively communicate with internal stakeholders. Illustrate ambition and efforts to exceed operational objectives by going the extra mile Manage a 15 million dollar capital and expense budgetManage the 9 million dollar Cincinnati Bell Wireless Cell Tower Portfolio through the software system Siterra.Generate reports out of Siterra for upper management to manage our portfolio and align with industry standards.

Handled the day to day Operations for the Cincinnati Bell Wireless network.

*GSM Roaming Specialist - responsible for helping develop, implement, and maintain all aspects of GSM wireless roaming processes.Interface in contract negotiations with roaming partners. Act as the primary contact for communicating and facilitating timely resolution of operations, revenue tracking and monthly reconciliation, and contract issues for wireless roaming, Billing & Collections, and inter-carrier compensation.Develop and lead cross-functional CBT/CBW teams (including Marketing, Sales, Engineering and Systems).Track and analyze complex and voluminous roaming data.Keep abreast of and communicate ongoing industry changes affecting CBW roaming.Proactively drive process improvements.

Business Systems Logistics - responsible for ordering and managing inventory, operating warehouse facilities, and coordinating material receiving and distribution. These activities support Cincinnati Bell's Network, Retail Stores, Cincinnati Bell Directory, Residential Customers, Business Customers, and ZoomTown. This is an extremely critical position that orders, controls and distributes $10 to $25 Million dollars of material on an annual basis. Manage all aspects of new business system inventory and current maintenance stock that is maintained and housed at Dana Garage. These duties include daily inventory assessments that are tracked in the Doss Tracking System in Lotus Notes.Monitor daily Purchase Orders through Great Plains that pertain to deliveries at Dana Garage and match them against what is being shipped by Voda One.Supervising, coaching, and directing Storekeepers, Truck Drivers, Clerk-7's, and Third Party Contractors.

responsible for seven diverse areas: Corporate Travel, Corporate American Express Travel & Entertainment, Conferencing, Mail Services, Xerox/Reprographic Center, Catering and Cafeteria Operations and Records RetentionServe as point of contact for all Broadwing Inc., Cincinnati Bell Telephone, and BroadwingCommunications Travel supporting 2,000 travelers with $8 Million in activity. Review and negotiatecontracts, maintain and interpret the corporate travel policy, negotiate special rates/plans, provideexecutive summaries to VP and above for Broadwing Communications nationwide.

Planning & Scheduling Conferences using Lotus Notes DatabaseManaging A/V equipment (PowerPoint presentations,connections to CorpNet, connections to the Internet, Analog, ISDN, ADSL Connections)Connecting Laptop & Desktop PC's to Large Screen MultiSync Projection MonitorReconciling vendor bills (e.g., American Express Travel,AVI Food Services, Xerox, etc.)Interacting with CBT Managers & American ExpressRepresentatives to solve discrepancies on individual corporate accountsOrdering technical documentation via CICIMS and DOCSManaging CBT label database using Microsoft AccessProcess payroll using COMETS SystemManaging ARM & GII updates for distribution