Responsibilities include:Process Desktop and Walk out surveys for New Metro E customer circuitsDesign fiber routes from system tie point to customer locationDesign and complete Fiber Optic splicing diagrams for new customer circuitsCoordinate construction and splicing of circuits for Cell Backhaul sitesDesign and coordinate construction and splicing for Dark fiber circuits for Wireless carriersAssist with Node + 0 buildsTroubleshoot Fiber issues for Comcast and CenturyLink / Level 3 circuits

Responsible for installation of wireless Internet and networking in customer home and business's.Service of equipment after install.Maintenance of outside plant.Assist with "NEW" tower construction from tower erection to equipment installation.Assist in training of new installation employees.Installation of Scada Monitoring equipment and security equipment such as motion detectors and video camera's for businesses.Survey of new potential tower sites and possible new customer locations

Responsible for shaping of parts for the installation in new construction.Training on CNC Plasma cutting machine.Assist in the fabrication of materials for new building construction and remodeling of pre-existing buildings.Designed spreadsheet program to track and assist in inventory control of stock materials to avoid overstock of product

Maintenance and Repair of Cable System in assigned areaSystem Sweep of amplifiers in assigned zonePower Supply Maintenance, Testing and Repair in assigned zoneLoad, Balance and Activation of new plant buildFiber Optic work, Overnight, Hot Cuts and Re-splicingDaily checks of Status Monitoring alarms and Tech notification of problemsOn-Call Duties, Stand-by, Fiber Stand-by or call outs due to storm damageResearch, Testing and Development of New Ideas and Equipment with DepartmentTo assist where needed in the system and other departmentsOther Responsibilities Installation and Setup of monitoring modules in Power Supplies and NodesMaintenance, Update and Repair of Status Monitoring equipment. (CHEETAH)Firmware Upgrades and Repair of Node and Power Supply Modules in houseUpkeep of Cheetah equipment in Headend and Hub SitesPower Supply and Node voltages thru the network for testing and monitoring purposesBi-annual FCC Testing thru the Cheetah network using PC-1000 modules at end of lineCollecting and filing data for FCC Report (Data Readings and System Information)

Supervise Installation / Repair TechniciansOver see day to day operations of the dispatch departmentResponsible for Quality Control of Installer work completedResponsible for Coaching and Training of techs for infractions of Company Policy.Customer Contact person for Customer concernsRepair Person for damages done to Customer Property

Assisted in Overseeing Construction and Setup of Present NRCData entry of devices from all systems into monitoring system (Spectrum)Daily monitoring of Alarms thru SpectrumMonitoring of Digital Set top boxes and Cable modems and Network Devices for all systemsLiaison between Management, Customer Care Center, Advanced Support Group, Network and Support Engineers, Field Techs and Dispatchers Monitoring of Telephony Service; Verification of Alarms and Dispatch to Techs after hoursMonitor Maintenance of System Equipment during maintenance window hoursAssist Field Techs with an RF or Data Outage by using system prints and status monitoring system to expedite the repair before customer callsTraining of Network Analysts on system equipment, prints and status monitoring equipment and devices

Installation of cable service in customers home.Reconnects or New installations and disconnectsRepair of cable service due to loss of service or degraded service