Todd Smith Email & Phone Number

United States

United States

Madison, Nj, Us

While I am currently a licensed REALTOR, I am only using my license for personal use to purchase investment properties. Although, when very active in the Clearwater Beach, FL market, my success spoke for itself.An excerpt from the tenure includes the following:• Ranked 8th in the West-Central Gulf Coast region for units sold and closed, based on gross commission.• Implemented a client-centric approach in a competitive market of 300+ realtors.• Developed unique outreach methods, such as casual iced tea gatherings, to foster genuine conversations with potential buyers.

Lakeland, Florida, Us

As part of my job duties, I delivered operational direction to a team of 5 direct and 13 indirect reports, driving performance enhancements aligned with long-term business objectives. I successfully established and strengthened up to 20 strategic partnerships within the lithium extraction vertical, focusing on the Smackover and Thacker Pass deposits.Through in-depth market research, I identified and capitalized on growth opportunities, enabling us to negotiate support from senior leadership for extended timeframes in customer acquisition and strategic market penetration. Moreover, I administered a team of 18 market development professionals across key sectors, including Chemical Processing, Power Generation, Mining, and Building Materials.Additionally, I addressed initial market challenges in unfamiliar territories, building brand recognition and securing high-value contracts, ultimately contributing to the organization's growth and market presence.Key highlights from my time in this role involved:• Facilitated weekly strategy sessions for market development managers, driving message alignment and enhancing team performance.• Expanded market footprint beyond Florida, generating new revenue streams by diversifying the customer base.• Achieved substantial revenue growth, increasing projections from $191M in 2021 to $225M in 2023.• Increased backlog from $59M to $89M through strategic project management and successful customer acquisition.• Diversified revenue streams, reducing reliance on top customers from 36% to 31%.• Led crisis management for a North Carolina client project, resolving a $100K/day delay effectively.

Lakeland, Florida, Us

In my role, I focused on nurturing client relationships and driving business recovery through comprehensive service communication. Furthermore, I took the initiative to mentor the account manager, helping them align departmental vision and objectives, which led to successful re-engagement with key customers.I also re-educated legacy customers about the company's expanded services, enhancing brand trust and fostering business continuity during critical moments. By emphasizing effective communication and proactive relationship management, I contributed to strengthening customer loyalty and ensuring that our clients felt supported throughout their journey with us. This approach not only solidified existing partnerships but also opened avenues for future business growth.Following are my key contributions to the role:• Revitalized growth of legacy customer accounts, increasing vertical revenue from ~$5M in 2020 to ~$31M in 2022.• Utilized storytelling techniques to re-engage customers, leveraging new service offerings to strengthen relationships and drive revenue growth.

Sold beach house and all contents (down to the spoons), beach bikes, both cars, and moved to San Juan Del Sur with 6 suitcases. The plan was to retire and enjoy life at a pace not many get to experience. All was going well but Covid was only getting worse and making travel to and from the US a nightmare. After 7 months of living a dream, we made the decision to come back to the states. At the same time, an opportunity opened up at Mid-State. The timing couldn't have been better.

While working here, I successfully recruited, trained, and developed a high-performing team of 30 registered representatives, driving significant growth and enhancing client satisfaction. In response to regulatory changes, I strategically scaled the business to ensure full compliance and long-term manageability. My leadership fostered transparency with clients, allowing us to provide best-in-class insurance and investment products tailored to their needs. This approach not only strengthened client relationships but also positioned the company for sustained success in a competitive market.My contributions here were:• Oversaw ~30 direct reports and built a financial advisory firm managing $150M in assets.• Implemented an effective cold-calling strategy that laid the groundwork for client acquisition and growth.• Cultivated strong relationships with blue-collar clients, demonstrating commitment to their financial success through personalized and trustworthy advisory services.

During this tenure, I provided strategic consulting services to hospice and private-duty healthcare companies, significantly enhancing their operational effectiveness and growth. By leveraging my personal experience in hospice care and industry insights, I was able to drive substantial increases in census numbers while ensuring compliance with CMS regulations. My role involved empowering clients to establish compliant and thriving healthcare businesses by managing all aspects of hospice business development, including licensing and personnel management. This comprehensive approach resulted in seamless transitions for new business owners, enabling them to navigate the complexities of the healthcare landscape with confidence and success.My accomplishments in this role included:• Spearheaded the launch of hospice startups for over a dozen professionals, offering comprehensive guidance on licensing, hiring, and operational management.• Facilitated new hospice business creation by helping professionals navigate CMS standards and establish back-office functions, including personnel management and operations.• Collaborated with hospice professionals to develop business plans aligned with CMS guidelines, enhancing operational efficiency and regulatory compliance.• Supported healthcare professionals in launching their own hospice enterprises, contributing to industry expansion.• Provided end-to-end consulting services for hospice business formation, ensuring adherence to industry regulations.

Ba Communications, Business/Corporate Communications

Education record

Education record