People and process manager*Managed a multi million dollar parts process for Coca-Cola Refreshments. Oversaw purchasing, deliver, inventory control, planning, billing processes.*Coached and developed a customer driven customer support team consisting of 14+ employees responsible for consistently meeting and exceeding company standards and key business indicators through diligent customer care and engagement with all internal and external customers. Skilled in multi-functional team collaboration with all operating departments while guiding direct reports and maintaining a positive work environment. I have a working knowledge of Word, Excel, Power Point and am a leader that can identify a staffs talent and strengths and motivate teams to realize their potential. *Experienced in JIT, Kaizen, Six Sigma, and Lean Manufacturing Principles*Proficient with Microsoft 07, Excel,Word,PowerPoint,Outlook,Shortrec Mapping,Servegistics,SAP,AS400