Responsible for oversight of the Company's compliance program and ensuring compliance with federal and state regulatory requirements, especially requirements related to BSA/AML.

Manager of Operational Risk Management for Retail Banking (which at different times included Branch Banking, Card, Consumer Lending, Call Centers, Small Business Banking) and Corporate Marketing. Responsible for working with management to understand and mitigate operational risks within the business. Areas of responsibility include those listed in the Summary above. Chaired the Retail Banking Product Risk Assessment Committee and served on other committees including the Treasury and Payment Solutions Product Risk Committee and the ACH Risk Committee.

Helped to establish the first Operational Risk function in the Retail Line of Business. Staffed and developed a team of risk professionals to establish the first programs in the LOB around loss event data collection and analysis, business continuity management, BSA/AML compliance, risk control self assessment, scenario analysis, model validation and product risk assessment. Served on various committees including the Treasury and Payment Solutions Product Risk Assessment Committee, the Wire Advisory Committee and the ACH Risk Committee.

Internal Control Manager for the Commercial, Corporate and Investment Banking and Retail LOBs as well as for Corporate Credit Risk Management, Corporate Bank Operations, SunTrust Online, Private Wealth Management and SunTrust BankCard, N.A. Worked with the businesses to ensure the appropriate control mechanisms were in place to adequately mitigate risks and to document risks and controls. Coordinated the testing of controls and remediation of deficiencies as part of the overall risk management program and to comply with FDICIA and Sarbanes-Oxley regulations. Also oversaw the FDICIA program, Medallion Stamp program, and Employee Corporate Credit Card program companywide. Served on the Wire Advisory Group and ACH Risk Committee.

Conducted and/or supervised internal control/compliance reviews in all departments and branches for the Central Florida bank. Developed internal control procedures with businesses and ensured implementation of procedures. Developed and delivered training on wire transfer policies and procedures and also trained on information security procedures.

Conducted internal control reviews in all departments and branches of the Central Florida bank. Developed and ensured implementation of new internal control procedures. Developed and trained on wire transfer policies and procedures and also trained on information security procedures.

Reviewed branch and department certifications of general ledger and internal DDA accounts. Conducted internal control reviews of branches and departments. Assisted in the development of new control procedures.

Conducted compliance reviews for consumer and commercial loans and adverse action notices as well as preparing monthly reports on compliance. Performed business development research. Aided in the correction of commercial loan documentation exceptions.

Received training in all aspects of branch banking (teller, new accounts, customer service, consumer lending) with emphasis on consumer lending. Actively involved in making consumer loans to clients.