In this role, I oversee and manage technical support operations. I collaborate with leadership and my team to develop and implement support strategies. I collaborate with stakeholders and drive innovation by working closely with departments, school sites, and third-party providers to identify and implement innovative solutions that address the district's technology needs. Most importantly, I work to foster a culture of excellence and continuous improvement by creating a positive and supportive work environment, encouraging professional development, and promoting continuous learning to stay updated with the latest technology advancements.

Managing and mentoring a growing team of Information Technology professionals. • Manage extraordinary growth from under 20,000 to over 100,000 supported devices • Oversee the expansion of the team from 19 to 46 individual technicians • Supervise further growth of the team up to 49 individuals during the 2022/2023 academic year • Launched in-house hardware repair operation staffed with 4 additional technicians (4/2021)

Information Technology Project Manager. Research and Development. Enterprise Video Streaming and Broadcasting, Video Conferencing, Audio Visual Automation Systems configuration and management.

Helpdesk, desktop and server support, end-user training.

As the owner of rhythm engineering I offer my clients professional entertainment direction and coordination for weddings, receptions, reunions and corporate events. Specifically, I fill the roles of disc jokey, emcee, party planner and event coordinator. Utilizing my background in Information Technology, professional Audio/Video, and lighting design I deliver professional services to my clients while creating an exciting and memorable experience for their guests.

Working for a commercial HVAC and integrated systems design firm - Energy Logics, I was responsible for the management of a group of individuals who supported both internal I.T. systems and the I.T. systems sold to large corporate clients for the management of proprietary energy management systems. My primary responsibilities also included project management and computer and network systems support.