Todd Armstrong Email & Phone Number

Ottawa, On, Ca

Ottawa, Canada Area

• Develop and implement the measurement of key metrics• Conducted client-side research in the area of employer marketing, employee engagement, job satisfaction, women in the field of economics, and philanthropy• Deliver analytic and consultative services to support corporate and departmental decision making• Investigate the potential of various workforce technologies to help improve the Bank’s research and data mining capabilities• Participate in various projects that enhance… Show more • Develop and implement the measurement of key metrics• Conducted client-side research in the area of employer marketing, employee engagement, job satisfaction, women in the field of economics, and philanthropy• Deliver analytic and consultative services to support corporate and departmental decision making• Investigate the potential of various workforce technologies to help improve the Bank’s research and data mining capabilities• Participate in various projects that enhance the analytic and data-driven nature of the business Show less

Ottawa, Canada Area

• Lead lectures and analytical labs on the subject of quantitative research using the Statistical Package for the Social Sciences (SPSS)• Consult with the program advisory committee on how to improve course delivery, align course content, and ensure content is up-to-date with industry trends• Guide students to an understanding of how to apply statistics and quantitative theory to answer real-world research problems• Review the tools and principles of statistical reasoning and… Show more • Lead lectures and analytical labs on the subject of quantitative research using the Statistical Package for the Social Sciences (SPSS)• Consult with the program advisory committee on how to improve course delivery, align course content, and ensure content is up-to-date with industry trends• Guide students to an understanding of how to apply statistics and quantitative theory to answer real-world research problems• Review the tools and principles of statistical reasoning and analysis; including sampling, probability, variation, and hypothesis testing• Explore decisions to be made with regards to research design such as qualitative and quantitative approaches, observation, and experimentation Show less

Ottawa, Canada Area

• Provide decision-makers in the private, public and not-for-profit sectors with knowledge and insights on leadership, talent management, total rewards and other organizational and people-related issues• Conduct research within the realm of strategic human resources management; with a particular focus on employee engagement• Provide clients with primary and secondary research • Conceptualize research topics and questions• Undertake research projects of varying complexity… Show more • Provide decision-makers in the private, public and not-for-profit sectors with knowledge and insights on leadership, talent management, total rewards and other organizational and people-related issues• Conduct research within the realm of strategic human resources management; with a particular focus on employee engagement• Provide clients with primary and secondary research • Conceptualize research topics and questions• Undertake research projects of varying complexity utilizing appropriate qualitative and/or quantitative research methodologies (i.e. literature reviews, benchmarking, interviews, case studies, surveys, models, and quantitative methods). Show less

Ottawa, Canada Area

• Consulted with various independent clients on their research needs• Gained intimate understanding of the clients’ needs and provided custom methodological and analytical solutions to the organizational challenges• Presented reports to clients and provided follow-up support

Ottawa, Canada Area

• Provide advice and expertise through research and recommendations to departmental management teams across the city on performance related to the client experience• Guide staff and provide insight on matters related to citizen research, data management, and quality assurance• Direct and conduct research and analysis of emerging best practices related to internal departments' areas of expertise• Provide functional supervision of staff regarding research, analysis, and quality… Show more • Provide advice and expertise through research and recommendations to departmental management teams across the city on performance related to the client experience• Guide staff and provide insight on matters related to citizen research, data management, and quality assurance• Direct and conduct research and analysis of emerging best practices related to internal departments' areas of expertise• Provide functional supervision of staff regarding research, analysis, and quality assurance projects• Consult on the development and delivery of service quality solutions with client-facing departments within the city Show less

Ottawa, Canada Area

• Provided clients with relevant and effective strategies and solutions; including hosting employee workshops, delivering webinars, and providing dedicated advice relating to change management alongside employee engagement.• Consulted on over $750K of revenue over 1 year.• Advised clients on selecting research designs based on specific data requirements and challenges• Delivered presentations to clients at all levels of organizations from operational employees to C-suite… Show more • Provided clients with relevant and effective strategies and solutions; including hosting employee workshops, delivering webinars, and providing dedicated advice relating to change management alongside employee engagement.• Consulted on over $750K of revenue over 1 year.• Advised clients on selecting research designs based on specific data requirements and challenges• Delivered presentations to clients at all levels of organizations from operational employees to C-suite executives• Conducted focus groups with targeted groups of employees to help clarify and add insight to engagement survey results Show less

Ottawa, Canada Area

• Partnered with internal project managers and client-side HR professionals to identify and plan data analysis activities that will serve to answer their specific research questions• Performed statistical analysis and reported on over $2M of project revenue• Worked in collaboration with members of the client services team to ensure research and reports were delivered on time and on budget• Wrote and ran SPSS syntax to perform automated and standardized analyses• Ensure reports… Show more • Partnered with internal project managers and client-side HR professionals to identify and plan data analysis activities that will serve to answer their specific research questions• Performed statistical analysis and reported on over $2M of project revenue• Worked in collaboration with members of the client services team to ensure research and reports were delivered on time and on budget• Wrote and ran SPSS syntax to perform automated and standardized analyses• Ensure reports are created in such a way that they effectively communicate the key findings of the research through appropriate text and visuals• Ensured client/employee confidentiality and that sensitive data and other personal information were appropriately protected. Show less

Ottawa, Canada Area

• Provided analytical research support for the Customer Relationship Management, and Insight & Segment Management functions• Analyzed profiles and mined data using specific analytical techniques (CHAID, Linear Regression, Cluster Analysis, etc.) to enable Insight in uncovering new client/member needs and drive business growth• Supported predictive models which determine best prospects for bundles (cross-sell, up-sell, etc.)• Managed external suppliers to execute analytical… Show more • Provided analytical research support for the Customer Relationship Management, and Insight & Segment Management functions• Analyzed profiles and mined data using specific analytical techniques (CHAID, Linear Regression, Cluster Analysis, etc.) to enable Insight in uncovering new client/member needs and drive business growth• Supported predictive models which determine best prospects for bundles (cross-sell, up-sell, etc.)• Managed external suppliers to execute analytical techniques/projects• Generated charts, graphs and visual representations to communicate complex topics in a simple and straightforward manner• Liaised with internal stakeholders in the deployment of Insight initiatives Show less

Ottawa, Canada Area

• Taught quantitative research methodology from a social sciences perspective• Instructed computer labs showing students how to analyze data using SPSS• Facilitated theoretical and practical understanding of descriptive and inferential statistics• Assisted professor with course preparation and evaluation (i.e. course structure, exams, marking, etc.)

Ottawa, Canada Area

• Participated in group projects with the mandate of constructing an IT intranet website that would address our clients’ grievances • Engaged in market plans, conducted employee feedback, and participated in presentations in order to better services• Translated documents (from English to French)

Ma, Organizational Communication

Activities and Societies: Teaching Assistant Wrote Masters research paper on the validity of convenience samples in quantitative research

Ba, Communication