Owner
CurrentWHAT I DO: I’m an external CIO who helps clients to plan and build comprehensive solutions – we maximize performance, eliminate threats, improve employee productivity, and integrate mobility and cloud services. Internally, I devise hiring and onboarding protocols to attract and retain top-performing talent. And I oversee vendor selection, negotiations for hardware, software and services and manage the daily technology operations for dozens of companies who generate revenue close to $100M. For our clients, that includes...PARTNERING with corporate stakeholders, business owners, and managers to analyze IT issues and draft solutions, and reviewing 1- to 3-year growth plans to ensure technology services are aligned with strategies.PRESENTING persuasive economic cost benefit analysis for business leaders, covering tangible technology investments, intangible staff efficiencies, and productivity improvements.WHY IT MATTERS: For most companies, payroll is the single largest expense. By improving productivity, technology provides the competitive edge companies need to grow fast and increase profits.MY STORY: As my company’s services evolved from daily firefighting to policing and preventive activities, clients started experiencing less downtime and greater profitability. By reinventing IT service delivery every 3 years, we anticipate emerging trends. And we evolve, update, and refine operational processes to deliver ongoing efficiencies with predictable support experience for customers.WHO I AM: I’m a visionary and a catalyst for change. I’ve evolved from a day-to-day IT support engineer to a business owner who partners with corporate stakeholders, business owners, and managers.ENGINEERING SPECIALITIES: Novell Certified NetWare Engineer, Microsoft Certified Systems Engineer, Compaq/HP Accredited Systems Engineer, Certified Network Protocol Analyst, CheckPoint Security Engineer for Firewalls and Citrix Certified Administrator for hosted servers.
