Todd Beebe Email & Phone Number

Greater Philadelphia

Brecksville, Ohio, United States

Plymouth Meeting, Pennsylvania

Program Manager with an established track record of analyzing and streamlining all areas of sales/operations/business process flow. My detailed analytical approach to sales team management and operational strategy, provide a broad knowledge base and skill set. Highly motivated self-starter with an insatiable thirst for knowledge and constantly looking to grow professionally and personally. Comfortable in high paced team settings or working on a project solo.Competencies:Residential loan origination, sales team management and operational development.Track record of cultivating high-level relationships and developing winning business strategies to reach top-level branch objectives.Built an Access database from the ground up to streamline operational processes with ability to run daily reports to monitor key matrices.Effective manager with the skills necessary to direct, diffuse and motivate staff to its fullest potential.Experienced in training existing team members as well as onboarding new mortgage loan originators.Thorough knowledge of New Home development, construction process, sales and customer experience.Extensive experience with Microsoft Office Suite, SmartSheet and several CRM platforms.Fast learner, with ability to quickly analyze business needs and develop effective solutions.Professional Accomplishments:Development of new systems to increase productivity and reduce operational costs.Maintained low turnover rate, high morale, subordinate loyalty and staff dedication.Successfully honed employee focus on key objective – exceeding customer expectations.Developed loan approval process that streamlined approval times by 60%.

Plymouth Meeting, Pa

As a Business Analyst Leader, I work with the business and IT to deliver the best solutions as prioritized by the company’s strategic and productivity goals. Analyze and document how the business need impacts other systems and processes. Write use cases, specifications and business requirements along with needed process flows. Define/execute test conditions and works with the business to reach approval. Work well in a fast paced team environment and manage/drive multiple requests to successful completion in a prompt and professional manner while communicating issue/status to appropriate stakeholders.

Conshohocken, Pennsylvania

Instrumental in building the branch from $2 million per month in closed volume to $12 million per month in less than six months. Helped recruit several high-level loan officers and grow the branch from three employees to 10. Managed the day-to-day operations of the branch, to ensure all loans met key milestones and closed on time. Developed reporting software to manage branch lead generation, active pipeline and key sales metrics. Worked with the marketing team to develop and implement a new CRM system, that was rolled out company wide. Acted as a liaison between originators and the processing and underwriting teams, to be able to quickly decision a complex loan.

Supervised new client marketing campaigns, loan origination, structured complex loan scenarios, loan processing, implementation of new office systems, sales matrix development, sales reports and office administration. Developed new systems to streamline and increase Loan Processing productivity. Training for employees, Loan Originators and Operations staff to ensure optimal performance levels.- Grew branch volume from $70 million to $100 million in first year as Sales Manager.- Successfully honed employee focus on key objective – exceeding customer expectations.

As a Mortgage Planner I assist my clients with their financial future by keeping them qualified to buy the home of their dreams and in addition making sure they are positioned to take advantage of market opportunity for refinancing. I have built a thriving residential mortgage business from the ground up. Grown through hard work and dedication.

A Sales Associate is primarily devoted to the sale of homes; ensuring that sales targets are being met; responsible for overseeing the signing of the agreement of sale with the buyer; monitoring the appearance of models and specs within the community; assist in the coordination and promotion of any community traffic promotions; maintaining acceptable levels of customer satisfaction; ensuring that option sales goals are being met; mortgage commitments kept current; ensuring that delivery slots are being maximized; remaining current with collection of buyer escrow funds

As a Customer Service Representative, it was my responsibility to field all concerns from the homeowners for the first two years they lived in the home. I would meet homeowners for the first time a few days prior to settlement on there new home. I would give them a thorough orientation of there home and address any concerns they had with the finished product. I would schedule appointments and meet homeowners at there homes to review concerns. Also part of the process was scheduling there 6 month and 1 year walk through that were provided as a courtesy from the builder. I had full responsibility to make decisions on what were a legitimate concern and the ability to order the proper repairs.

Ensure all service work is performed and work quality is up to company standards; perform all repairs listed on Service Orders and check them off when completed; perform drywall repairs; fix door and window problems; fix floor and wall squeaks; keep written record of hours spent on various repairs; turn in completed paperwork on a weekly basis.