Todd Berner Email & Phone Number

Overland Park, Kansas, US

Executive lead for Propylon's professional services including the LWB 360 business.

Cork, County Cork, IE

• Executive lead responsible for defining and creating an organization, and owning strategies to accelerate initial onboarding steps involving third-party providers in the solution stack.
• During a time of rapid new customer prospecting, created and led a formal pre-sales function that accelerated customer design and scoping by 50% (8 to 4 weeks), and introduced a standardized pilot executive outcome.
• Created a Strategic Alliances program focusing on 2-3 key technology partnerships for edge AI.
• Implemented a framework on target edge-server configurations to t-shirt sizes (small, medium, large) for 15+ active customer pilots within the first 90 days in the role reducing lead times from 40% to 50% (8-10 weeks.
• Standardized customer pricing, reducing average server cost by 30% while creating a win-win environment with providers with a $400M targeted HW opportunity and introducing an innovative “zero-cost” pilot infrastructure.

Newark, New Jersey, US

• Executive lead chartered with initiating and owning the P&L for a $9M professional services organization inclusive of a new stand-alone service offering leveraging a hybrid delivery model of a blended team of 5 direct.
• Heralded and owned a newly-formed professional services hybrid team of 20+ direct and 150+ indirect/third-party extended teams that targeted new KPIs, repeatable methodologies, and resourcing models for new revenue.
• Led a recovery effort as executive sponsor for a $8M professional services integration and implementation software project enabling a 20% divisional labor reduction/ redeployment.
• Developed an operating paradigm working with Panasonic's existing systems around escalation management, which reduced critical issues by 90% and time to resolution by 50%.

Lincolnshire, IL, US

• Professional Services lead owning global P&L for an $18M, 50-person custom software practice that included not only that practice but product (offer) management for all professional services’ worldwide members and.
• Restructured a global custom Software Practice with a team of 50 members in the USA, UK, Australia, and India focusing on mobility, IoT, and cloud integration primarily in retail, resulting in a 27% increase in revenue.
• Implemented innovative “gig-worker” strategy improving intellectual capital retention and reducing contractor costs by 35% ($2M to $1.3M).
• Spearheaded professional services' global service portfolio reset including new service offerings in SaaS and XaaS models which resulted in a 17% increase in revenue ($35M to $41M) and a 21-point improvement in gross.

Lincolnshire, IL, US

• P&L ownership for $3M, 18-person unit initially created from the acquisition of StepOne Systems. Zebra Commerce focused on specialty retail software for mobility-based in-store retail applications around a microservice.
• While owning the retail software product backlog for key business epics including originating Zebra’s fintech mobile payment strategy, “Zebra Pay”, around chip and pin hardware and an encapsulated payment app.
• Spoke on-stage and with media and investor analysts at marketing events like the NRF (National Retail Federation) trade show representing Zebra retail solution market strategy.

• Co-founder and chief executive responsible for all aspects of the 15-person business including strategy, operations, investor management, and market-leading microservices for rapid integration.
• Increased company revenue by 300% through aggressive boot-strap new market strategies, onboarding key accounts like Ross Stores, Dick's Sporting Goods, Tractor Supply, Avis/Budget Group, and FedEx Ground via early.
• Developed partnerships with key hardware providers like Motorola (now Zebra) leading to strategic placement in marketing events, referral fees for deal collaboration, and honors like ISV of the Year 3 times.
• Negotiated sale of StepOne to Zebra Technologies for 8 times earnings.

Joined Dimension Data via the acquisition of Symbol's software integration professional services business.Managed the delivery, strategy, and P&L for the newly-formed Enterprise Mobility practice within Dimension Data North America. Focus was on providing solutions that drove the sale of mobile technology and services and complimented DDNA's strength in.

Master Of Business Administration - Mba, Production Operations And General Management

Bba, Management, Mis