Performing in a Program Management capacity overseeing third party Project Management and Engineering resources while managing IT Security and Architecture projects.Collaborating and orchestrating service integration duties, acting liaison between Americas business, and infrastructure service lines, along with providing incident management supportInitiating and supporting the project management duties for the transition from legacy mobile device management system to Microsoft… Show more Performing in a Program Management capacity overseeing third party Project Management and Engineering resources while managing IT Security and Architecture projects.Collaborating and orchestrating service integration duties, acting liaison between Americas business, and infrastructure service lines, along with providing incident management supportInitiating and supporting the project management duties for the transition from legacy mobile device management system to Microsoft Intune for mobile devices, and client devices.Escalation point for Americas business line technology rollouts from on-premise to cloud-based infrastructure and tools Show less

Performing the project management and leadership duties to manage multiple teams of development resources spread across multiple time-zones to deliver carrier acceptance tests to various cellular carriers, user equipment vendors, and test houses around the world.- Managed project execution from initiation to closure, including but not limited to activities such as the facilitation of meetings involving key stakeholders, feature estimation, project scheduling, resource planning, risk… Show more Performing the project management and leadership duties to manage multiple teams of development resources spread across multiple time-zones to deliver carrier acceptance tests to various cellular carriers, user equipment vendors, and test houses around the world.- Managed project execution from initiation to closure, including but not limited to activities such as the facilitation of meetings involving key stakeholders, feature estimation, project scheduling, resource planning, risk mitigation, project tracking, budget monitoring, defect tracking and release planning. - Worked closely with PMO to ensure projects were delivered on-time within budget, piloted new methodologies, and served as chief point-of-contact to provide key project data from multiple teams to monthly senior leadership program reviews. - Instrumental in the roll-out of Agile/SCRUM to the development community. Researched, and facilitated the US training of Agile practices to the Carrier Acceptance testing (CAT) team. Acted as the local liaison, and led the first US CAT team to pilot the Agile methodology acting as SCRUM master. - Collaborating with cross-functional teams to break down silos while identifying and highlighting the need for a more global infrastructure to enhance overall division efficiency. This effort included, but wasn't limited to a pseudo-SEPG group to begin knowledge-sharing of best practices across the various teams, weekly meetings with Product managers, and recommendations to senior leadership about the benefits of being more transparent with respect to near-term organizational goals/direction.- Ancillary duties included facilitating agile training, test system procurement for multiple labs (domestic and internationally), inventory management in excess of $20M US dollars and interfacing with multiple recruiting agencies to meet the staffing needs (intern, contract, and permanent hire) for local and remote located resources. Show less

Managing Motorola CDMA engineering resources and supporting key customer projects to facilitate the acquisition and transition from Motorola to Nokia Siemens Networks.- Successfully rebranding Motorola radio firmware to the Nokia Siemens brand. This effort included working to identify the different radio types, and their impacted components, and then working with the various groups (hardware, firmware, supply chain, and system divisions) across multiple countries to coordinate the… Show more Managing Motorola CDMA engineering resources and supporting key customer projects to facilitate the acquisition and transition from Motorola to Nokia Siemens Networks.- Successfully rebranding Motorola radio firmware to the Nokia Siemens brand. This effort included working to identify the different radio types, and their impacted components, and then working with the various groups (hardware, firmware, supply chain, and system divisions) across multiple countries to coordinate the necessary changes. - Coordinating certification of CDMA and LTE network management products to deliver on committed customer milestones. This was a high impact near-term customer critical delivery that required replacing resources that abruptly exited the company. It required working with senior resource managers to secure qualified/technical resources, identifying code type, and vob location, understanding the build environment, getting clear customer requirements, and coordinating the shipping and setup of the test platform in order to support the certification team.- Acted as the US point of contact for the China 4G LTE TDD modem physical firmware team to provide 24/7 customer support during China customer trial. This role involved meeting formally three times per week, and up to daily (informally) with other feature team leads during US hours to triage customer issues, engage key US resources, support efforts to reproduce lab/field issues, and troubleshoot. During this time working as a team we were able to successfully pass the customers Acceptance Test Plan in order to move to the next phase of qualified vendor testing. By successfully meeting our customer requirements as Motorola/NSN it allowed Nokia Siemens Networks marketing to claim a larger global LTE trial footprint. Show less

Staffed and led technical (domestic and international) development teams consisting of both internal, and subcontractor resources through all phases of the project management process, while piloting and later successfully applying various software development models (V-model, Iterative and Agile) to create and support CDMA, GSM, and LTE base station firmware projects.- Managed software engineering projects within both functional and matrix-structured organizations from initiation to… Show more Staffed and led technical (domestic and international) development teams consisting of both internal, and subcontractor resources through all phases of the project management process, while piloting and later successfully applying various software development models (V-model, Iterative and Agile) to create and support CDMA, GSM, and LTE base station firmware projects.- Managed software engineering projects within both functional and matrix-structured organizations from initiation to closure in order to deliver features at the lowest cost while maintaining acceptable quality. Effort including (but not limited to) activities such as feature review, staff estimation, resource allocation, project tracking, project monitoring, and after-action reviews for both local and remote based teams.- Provided project management and oversight, spanning multiple teams (hardware, digital, firmware, quality, configuration management, systems test, supply chain) and business units, in order to deliver feature content requested by the stakeholders.- Conducted corporate resource management responsibilities such as tracking employee training records, participating in group calibration sessions, administering performance reviews, communicating salary and merit increases, handling disciplinary actions, and ensuring employee recognition and rewards thereby building a coherent and efficient team.- Planned and led the implementation plan for our firmware outsourcing efforts to extend our US engineering team capability and significantly lower our business units labor cost roughly $7.2 million US dollars annually. This required working with multiple countries, agencies, individuals, departments, and teams. By engaging multiple teams across several time zones and cultures, we were able to successfully plan, coordinate, interview, hire, secure proper training, transition equipment and projects from the US to Argentina, and ultimately China, without sacrificing commitments to customers. Show less

Led the software quality initiative for a 70 person global software development team whose responsibility was to create the software for radio network controllers using an earlier form of Agile methods known as Extreme Programming. - Served as Defect Prevention chair, and ensured that TL9000 quality management plans were established. Audited projects and coordinated activities, and best-practices between organizations thereby enabling the organization to meet TL9000 compliance. As DP… Show more Led the software quality initiative for a 70 person global software development team whose responsibility was to create the software for radio network controllers using an earlier form of Agile methods known as Extreme Programming. - Served as Defect Prevention chair, and ensured that TL9000 quality management plans were established. Audited projects and coordinated activities, and best-practices between organizations thereby enabling the organization to meet TL9000 compliance. As DP chair I was also responsible for monitoring, and capturing all defects that met a certain criteria and engaging subject matter experts in the defect analysis activities to identify process improvement opportunities, and eliminate future occurrences.- Ensured that all local and remote projects were controlled, managed, documented, and tracked according to the established processes, thereby ensuring delivery of a quality product.- Assisted teams in the creation of meaningful quality, and project metrics for automatic code generation. Being that automatic code generation was new to our industry at the time -- this effort involved identifying best practices from other industries, organizations, and teams.- Successfully presented monthly and quarterly Quality reports to Senior Management in order to share actual versus planned goals, and to lobby for continued executive sponsorship in the software process improvement initiative. Show less

Held dual role responsibility of Software Quality Assurance, and Process Improvement Champion within the Motorola Supply Chain- Researched the Software Engineering Institute Capability Maturity Model (CMM), presented data and won senior management support and approval to allow manufacturing software resources to pursue and successfully achieve CMM Level II.- Organized and led the Software Engineering Process Group (SEPG) within the Supply Chain organization.- Formed… Show more Held dual role responsibility of Software Quality Assurance, and Process Improvement Champion within the Motorola Supply Chain- Researched the Software Engineering Institute Capability Maturity Model (CMM), presented data and won senior management support and approval to allow manufacturing software resources to pursue and successfully achieve CMM Level II.- Organized and led the Software Engineering Process Group (SEPG) within the Supply Chain organization.- Formed, staffed and trained software subject matter experts for all CMM Level II and Level III key process areas which expedited the culture change, and led to fewer defects, reduced cycle time and less cost.- Served as Lead assessor, site coordinator, and co-assessor for several Motorola CMM assessments helping various business lines achieve up to CMM Level V. Show less

- Created and delivered software from the requirements phase to field installation, and maintenance. Led the test team, provided training to customer service technicians, and mentored junior engineers.