Robert Braxton Email & Phone Number

Richmond, VA, US

Falls Church, VA, US

Rockville, MD, US

Client support administration and help desk service operation management for commercial and DoD customers. Primary responsibilities include service ticket resolution for Microsoft, Dell & HP desktop and laptop systems, Active Directory management, registration, and advanced troubleshooting. Active Secret Clearance. Utilizing several years of specialized.

ESSENTIAL DUTIES AND RESPONSIBILITIES, other duties may be assigned. Provide remote hands and eyes for customers. Hardware and software configurations and installation of managed products. Completing new cabling projects and managing existing cabling plant. Create tickets within the established ticketing system to address customer calls, data center.

Assemble cigarette testing machines and PC’s, install software and firmware on the PC’s, load Windows XP and Windows 7 on hard drives and ensure the quality of the finished product. Learned how to read mechanical and electrical drawings as well.

Virginia Beach, Virginia, US

Worked on a project during my internship at Slait Consulting on how to install, configure, and troubleshoot The Virginia Department of Probation's, The Virginia Department of Health and The Virginia Department of Environmental Quality new VoIP Cisco Unified IP Phones. With the new VoIP Cisco Unified IP Phones, the employees can now look at their voice.

Munich, ., DE

Produced micro processing chips or D-RAM chips, and cleaned, x-ray, inspect, photographed and polish wafers using multiple million dollar machines in the FAB. Also worked in the back end of the semiconductor industry by plating, molding and formed the leads of the finished D-RAM chip.