- Design, develop, and manage marketing efforts including email and digital/print collateral.- Create and edit website layouts, design, content, and function.- Manage PPC(Adwords) campaigns.- Analyze and report on all marketing efforts.

Assist with design and development of client websites on the WordPress platform.

- Analyze and report data related to marketing and e-commerce efforts.- Manage product listings on company web store including item creation and pricing.- Initiate order booking process with sales team for e-commerce transactions.- Assist with management of PPC and product listing advertising campaigns.

- Perform telephone surveys while displaying excellent communication and typing skills.- Persuade respondents to continue surveys when met with resistance and keep them on topic.- Aim for as many project completes per shift while maintaining high accuracy and production rates.- Have achieved “Senior Research Specialist” title 6 of 8 past months for reaching quality and production numbers.

- Create artwork for customer projects and company communication.- Contribute to website redesign/re-launch focusing on management of e-commerce.

- Actively pursue potential customers through outbound calls to generate sales and drive traffic to online stores.- Follow up and close leads generated from trade shows, direct call-ins, and online inquiries.- Process and manage customer orders from beginning to end.- Manage and upkeep customer database through Sugar CRM.- Manage and update store content and products.- Create graphic/communication material as needed including: customer artwork, online store content, email marketing, company communication.

- Interacted directly with customers regarding all aspects of their product order.- Input order information into company database for tracking.- Prepared/designed artwork for printing.- Coordinated with co-workers on all orders to ensure efficient travel through the department- Balanced multiple tasks/duties on a daily basis

Worked within Front End(Cashier/Customer Service), Hardware/Tools and Paint departments. Helped customers find solutions to their home projects while maintaining stock levels and department presentation.Worked as temp RTM clerk. Managed a $10,000 - $20,000 list of returned merchandise, both stock and special order, which involved interaction with product vendors in order to receive credit. Also kept track of out-for-repair items.