Todd Cranston, Sphr, Mshrm Email & Phone Number

Rochester, NY, US

Rochester, New York, United States

• Manage onboarding process for upstate New York including sending links, confirming completion, application review, setting licensing study schedules, managing licensing applications, and communicating with applicants
• Manages orientation/operations set-up process up to orientation day across three core locations scheduling in-person instruction and instruction via Zoom, ensuring operational requirements are met i.e. phone, mailbox.
• Responsible for recruiting vendor management relationships including but not limited to requests for quotes and proposals, vendor research, and performance tracking
• Performs recruiting analytics to assess recruiting method efficiency, vendor efficacy, identify gaps and shortcomings in process, etc.
• Continuously examines candidate success trends to identify new sources of candidates, assessment methods, or coaching methods.
• Orders background, monitors progress and interprets results. Identifies and explains potential issues or negative behavior patterns to the sales manager and recruiting team.

Rochester, New York Area

• Increased retention rate by 52% by redesigning on-boarding methodology for inexperienced agents introducing an agency wide consistent interview process, onboarding process, and orientation process.
• Decreased time from offer to start by 41% by identifying on-boarding processes that could run in parallel, setting start date windows each month, and managing first day delivery expectations.
• Identified new candidate CRM, LOXO, and worked with General Agent to implement it at agency level, then acted as primary demonstrator to corporate office purchasing, recruiting, and IT teams to secure LOXO as exclusive.
• On national demonstration team for LOXO rollout to all agencies nation wide.
• Manages onboarding process efficiently moving candidates through onboarding ensuring all requirements are met and organization is ready day one.
• Identified, designed, and spearheaded AI lead generation program aimed at niche markets.

Rochester, New York Area

• Recruited best fit candidates primarily through utilization of LinkedIn and LinkedIn Recruiter, CareerBuilder, and Monster searches
• Focused is on IT, technical manufacturing, and help desk roles
• Established NESCO Rochester LinkedIn group which yielded two hires in under 30 days

Rochester, New York Area

• Utilizing an ATS system, managed the recruiting process for all openings in assigned groups including Central Operations (S125/401k, Electronic Network Services, Enterprise Shared Service, Operations Support, Supply.
• Successfully filled 263 openings in 2013 with 34 days average time to fill.
• Actively sourced for 30-40 open requisitions for all assigned groups
• Managed all back office operations for open requisitions including approval, postings, candidate screenings, etc.

Bs, Industrial And Labor Relations

Master Of Science - Ms, Human Resources Management And Services