Todd Cress Email & Phone Number

As a Supervisor Financial Management Specialist, I provided sound financial analysis to DoD upper management. Experience in high-level projects focused on automating current DoD financial processes. I am currently a Branch Chief in Civilian Payroll. We assist in ensuring nearly 1 million DoD and VA employees are paid accuratly and timely. I have several high profile workloads performed in my branch. I am called upon to recognize resource management deficiencies and resolve backlogs quickly with little preparation time. I have performed this consistently without a reduction in customer expectations.My current posistion requires me to be up to date in both Human Resource and Payroll regulations.

•Responsible for providing clients with excellent customer service, on their retirement accounts, through timely follow-up, in-depth research, and informative responses. •Delegated by the Branch CEO the project lead for validating payments over $50,000 and high visibility accounts•Championed an un-cashed check project which assisted in the processing of $300,000 of un-cashed checks•Ensured shareholders’ retirement accounts met federal guidelines. •Responsible for processing updates, opening new accounts, and processing claims for various retirement accounts.•Served as a point of contact for training 20 employees on company processes and polices.