Todd Crookshank

Todd Crookshank Email and Phone Number

Chief Operating Officer @ Trinity Bank
Fort Worth, TX, US
Todd Crookshank's Location
San Antonio, Texas, United States, United States
Todd Crookshank's Contact Details

Todd Crookshank work email

Todd Crookshank personal email

Todd Crookshank phone numbers

About Todd Crookshank

Todd Crookshank is a Chief Operating Officer at Trinity Bank. He possess expertise in management, call centers, process improvement, leadership, vendor management and 45 more skills.

Todd Crookshank's Current Company Details
Trinity Bank

Trinity Bank

View
Chief Operating Officer
Fort Worth, TX, US
Website:
ticketsurge.com
Employees:
2
Todd Crookshank Work Experience Details
  • Trinity Bank
    Chief Operating Officer
    Trinity Bank
    Fort Worth, Tx, Us
  • Ticket Surge
    Ceo
    Ticket Surge Mar 2017 - Present
    Dallas/Fort Worth Area
    If you’re planning an event, large or small, we can offer you a level of customer service and personalized solutions that the big guys can’t deliver. Our tech platform makes your job easier from beginning to end – from setup to ticket sales to promotion and management. We take customer support seriously–we’ll be with you every step of the way to answer questions, provide solutions and help you create successful events every single time.
  • Crookshank Consulting, Llc
    Financial Services Consultant
    Crookshank Consulting, Llc 2015 - Present
    Dallas-Fort Worth Metroplex
    Consult executive level clients through operational challenges while developing, implementing and leading business strategies enabling organizations to achieve success through people, process and technology improvements.
  • Jpmorgan Chase & Co.
    Vp Business Management - Global Compliance
    Jpmorgan Chase & Co. Jan 2014 - Dec 2014
    San Antonio, Texas Area
    Manage oversight and controls for the firm’s Global Compliance Operations division supporting Anti Money Laundering’s daily screening of 250 million clients. Develop and execute operational strategy including analytics, financial management, capacity planning and implement controls mitigating firm’s risks.
  • Jpmorgan Chase & Co.
    Vice President Operations - Shared Services
    Jpmorgan Chase & Co. Feb 2011 - Dec 2013
    San Antonio, Texas Area
    Managed and implemented controls related to the firm’s Unclaimed Property division with primary focus on Retail which originated over $1 billion in escheatable property (pre-escheatment). Responsibilities expanded to include the design of target operating models for the Shared Services division which included centralization of cross line of business solutions. Program Manager for site migrations across shared services operations.
  • Jpmorgan Chase & Co.
    Vice President - Call Center Analytics
    Jpmorgan Chase & Co. Oct 2008 - Jan 2011
    San Antonio, Texas Area
    Designed, managed and implemented performance plans for over 5,000 Retail Operation Call Center (domestic and international) employees. Additional responsibilities included reporting and analytics related to call center administration and business reviews.
  • Washington Mutual
    Vice President - Expense Management And Control For Global Call Centers
    Washington Mutual Oct 2005 - Oct 2008
    San Antonio, Texas Area
    Created a team supporting the Global Enterprise Contact Center across multiple lines of business including domestic and international site locations. Generated organizational structure to deliver effective solutions to business partners and customers by leading a team to analyze performance and financial data identifying opportunities and created solutions to increase operational performance, customer loyalty, revenue generation, and expense reductions.
  • Jpmorgan Chase & Co.
    Assistant Vice President - Call Center Operations Manager
    Jpmorgan Chase & Co. 2001 - 2005
    San Antonio, Texas Area
    Managed 150 person call center supporting the online work stream. Primary responsibility was to centralize administrative support areas across the domestic enterprise. These areas include the following functions: Recruiting, New Hire Training Program, Security Access Administration, Payroll, Employee Attendance Reporting and LOA Administration.
  • Jpmorgan Chase & Co.
    Operations Manager - Payment Operations
    Jpmorgan Chase & Co. 1997 - 2001
    Wilmington, Delaware
  • Accustaff
    Credit Analyst
    Accustaff 1994 - 1997
    Wilmington, Delaware

Todd Crookshank Skills

Management Call Centers Process Improvement Leadership Vendor Management Banking Program Management Business Analysis Budgets Risk Management Business Process Improvement Contact Centers Call Center Project Management Finance Strategic Planning Time Management Credit Cards Change Management Operations Management Financial Services Credit Customer Service Team Building Team Leadership Performance Management Financial Risk Customer Relationship Management Strategy Sdlc Analytics Outsourcing Integration Customer Experience Loans Crm Portfolio Management Retail Banking Bpo Disaster Recovery Relationship Management Sharepoint Customer Satisfaction Consumer Lending Credit Analysis Workforce Management Pmo Requirements Analysis Business Requirements Contact Center Management

Frequently Asked Questions about Todd Crookshank

What company does Todd Crookshank work for?

Todd Crookshank works for Trinity Bank

What is Todd Crookshank's role at the current company?

Todd Crookshank's current role is Chief Operating Officer.

What is Todd Crookshank's email address?

Todd Crookshank's email address is to****@****ail.com

What is Todd Crookshank's direct phone number?

Todd Crookshank's direct phone number is (212) 270*****

What are some of Todd Crookshank's interests?

Todd Crookshank has interest in Children, Health.

What skills is Todd Crookshank known for?

Todd Crookshank has skills like Management, Call Centers, Process Improvement, Leadership, Vendor Management, Banking, Program Management, Business Analysis, Budgets, Risk Management, Business Process Improvement, Contact Centers.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.