Todd Cuffaro Email and Phone Number
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A performance driven organizational leader with 20 years’ of experience in process improvement, employee performance management and results-driven analytics. Strong leader with a customer service and sales focused attitude; recognized for high-level revenue growth and customer retention. Talented communicator able to recruit, motivate and develop high performing cross-functional teams to achieve organizational goals. Certified Lean Six Sigma Green Belt experienced managing large teams across national organizations. Throughout my career I have been recognized for an ability to manage complex business scenarios with meticulous strategies based on my expertise in the following areas:Cross-Functional Leadership • Metrics • Budgets • P&L Management Customer Service • Sales • Employee Performance • Strategic PlanningTalent Development • Training • Team Building • Business DevelopmentLean Six Sigma • Process Improvement • Problem ResolutionProject Management • Multi-Unit Management • Logistics
Smarte Carte
View- Website:
- smartecarte.com
- Employees:
- 273
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Director Of OperationsSmarte Carte May 2018 - PresentGreater Los Angeles Area
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General ManagerLiftech Elevator Svc Jul 2017 - Feb 2018Signal HillDirected the Service, Repair, Parts, and Warehouse Operations Departments. Led cross-functional teams and manage inter-departmental communication and coordination of services. Streamlined operations to improve customer service and reduce overhead expenditure. Drove employee engagement and implemented advanced employee training to increase buy-in and reduce safety concerns. Supervised the relocation into a new facility and served on the management team tasked with the development of a new Operations Dispatch System. -
Director Of OperationsAirport Van Rental May 2014 - Jun 2017Greater Los Angeles AreaPropelled the start-up organization to the next level of operations, starting with developing a company infrastructure, building a positive culture and creating all SOP’s, KPI’s, and training manuals. Managed operations of 14 nationwide locationes and corporate departments. Directed new strategic vision designed to improve operations, customer service, sales, morale, and organization-wide efficiency. Created new sales and marketing initiatives to increase brand awareness including the successful negotiation of high-value contracts with multiple on-line travel partners including Expedia, Priceline, CarRentals, and Travelocity. Analyzed data to strategically determine fleet size, fleet mix and pricing plans to maximize revenue and utilization for all locations.
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Area Manager (2003-2014)Hertz Jun 2009 - Apr 2014Lax AirportDirected operations for $180M in annual revenue at the largest rental car location worldwide. Led diverse, cross-functional teams of 32 managers and 450 employees. Set daily pricing strategies, performed fleet analysis, and coordinated fleet distribution to ensure maximum revenue capture. Created a culture devoted to continuous improvement by introducing a Lean Six Sigma management strategy. Drove performance using results-driven analytics, employee retraining initiatives, and introduced accountability measures to motivate, challenge, and engage a high-performing workforce with a new sense of organizational and team ownership. -
Area ManagerHertz May 2006 - Jun 2009Mccarran Airport, Las Vegas, NvLaunched transition into new consolidated rental car facility from the ground up, including organizational planning and development of operational framework. Established new formal procedures, standards, and objectives for all departments. Performed financial and metric analysis, and developed pricing strategies to maximize fleet and revenue. Ensure all employees understand and adhere to all company standards, policy, and procedures. Generated strategies that improved customer service, sales, morale, operational efficiency, and profit.
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Area ManagerHertz Feb 2003 - May 2006John Wayne Airport, Santa Ana, Ca
Todd Cuffaro Skills
Todd Cuffaro Education Details
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Communications
Frequently Asked Questions about Todd Cuffaro
What company does Todd Cuffaro work for?
Todd Cuffaro works for Smarte Carte
What is Todd Cuffaro's role at the current company?
Todd Cuffaro's current role is Director of Operations.
What is Todd Cuffaro's email address?
Todd Cuffaro's email address is tc****@****ail.com
What schools did Todd Cuffaro attend?
Todd Cuffaro attended State University Of New York At Albany.
What are some of Todd Cuffaro's interests?
Todd Cuffaro has interest in Metric And Profit Driven, Develop Staff, Home Improvement, District Manager Roles, Reading, People And Thought Leadership, Home Decoration, Coach, Electronics, Relationship Management.
What skills is Todd Cuffaro known for?
Todd Cuffaro has skills like Operations Management, Team Building, Customer Satisfaction, Leadership, Management, Sales, Process Improvement, Strategy, Sales Management, Training, Strategic Planning, Account Management.
Who are Todd Cuffaro's colleagues?
Todd Cuffaro's colleagues are Paul Dcosta, Jay Goehring, Harvinder Singh, Craig Fredrickson, Aj Martinez, Sadiq Abdi, Bob Dickinson.
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Todd Cuffaro
Real Estate And Mortgage Fraud Analyst At San Diego District Attorney'S OfficeSan Diego, Ca3aol.com, aphomeloans.com, comcast.net1 +161962XXXXX
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