Todd Deboer, Pmp Email & Phone Number

Grand Rapids, Michigan, United States

Primarily responsible for the following: Manage entire project portfolio, train and support Project Managers, create and maintain future project roadmap and project prioritization, ensure project alignment with strategic initiatives, project reporting to executives, Change Advisory Board (CAB) owner, project scoping, project escalation point of contact. Also led several initiatives to drive improvements and automation of internal processes, reporting, and security.

Greater Grand Rapids, Michigan Area

Greater Grand Rapids, Michigan Area

Responsible for leading the company’s largest projects, namely onboarding new hospitals and implementing the company’s distributed radiology reading platform. These projects ranged from $50,000 - $3,500,000, from 4 months to 1.5 years, involved integrations into the hospital’s EMR, HL7 and PACS systems, required changes to existing workflows, and strong engagement from stakeholders.

Grandville, Michigan

Successfully managed several large website redesign projects through to completion and client satisfaction; both on-time and on budget, maintained 2 of the top 3 client relationships and successfully helped to grow business for each, worked to establish standards and procedures for client training/CMS build standardization/functional specifications, and spear-headed the company’s SEO initiative and offering.

Website manager who is responsible for overseeing a $500,000 complete website redesign project from the RFP process through launch date; with particular attention to SEO sell copy, design, content, product videos, product photography and adding new functionality. Also responsible for the Time & Attendance private label software initiative; research, development, training and implementation.

Maintained the call center phone system, managed tech support department, e-care department and custom art proof department, and developed and implemented process efficiency improvements.

Coordinated workflow, effectively resolved non-routine product and customer issues. Part of a team that designed and created new identification software. Contributed ideas around the overall software function, features, screens, application, help files, and testing.

Responsible for the support of all existing ID Maker applications while consistently providing quality customer service.