- Led contract management operations, overseeing drafting, negotiation, and execution of multi-million dollar vendor agreements to support $130MM IT contingent labor budget.- Directed a Business Process Management team focused on optimizing processes, change management execution, and business readiness for strategic technology deployments.- Led strategic initiatives, supporting business transformation and providing executive leaders with data-driven insights that enhanced decision-making processes and accelerated execution.- Partnered with senior leadership to define opportunities, distill key drivers of value, unlock productivity, and improve operational efficiencies.

- Directed program governance, financial management, and risk mitigation strategies for an enterprise transformation office delivering $305MM annual savings. - Directed a cross-functional team, delivering $22MM in annual strategic sourcing savings by implementing new category management strategies and vendor consolidation.- Led PMO that planned and deployed SunTrust’s first alternative workplace strategy reducing 120,000 square feet (SF) of office space and reducing occupancy expense $3.4MM in 8 months.- Directed development of Corporate Real Estate’s first long term portfolio strategy to eliminate over $12MM in occupancy expense.- Partnered with Head of Human Resources to execute enterprise organization restructuring.- Collaborated across business units to drive alignment on execution, identifying areas for efficiency and productivity improvements.

- Improved recurring revenue 44% and reduced costs 30% in 12 months by implementing enterprise transformation strategies spanning Sales, Marketing, Products, Support, Services, Finance, and HR.- Managed key private equity (Vista Equity Partners) relationships, delivering executive-level presentations to ensure alignment and transparency on key initiatives.- Developed merger integration plan for Accruent’s first acquisition under private equity ownership.- Redefined PMO integrating professional services sales and delivery improving customer experience.

- Improved employee retention 18% directing human capital functions, executive development program, global practice training, and company-wide events across 7 global divisions.- Increased consulting utilization 10% managing global professional services staffing.- Realized $8.7MM annual payroll savings managing personnel components of office expansions, closures, and reductions in force globally.

- Directed a multi-organizational team focused on process innovation and SAP implementation projects totaling $17MM supporting the North America division transformation.- Improved time-to-market and decreased new product launch costs by integrating cross-functional processes and procedures with corporate innovation strategy.

- Designed and executed CRM and enterprise-wide strategies for financial institutions, aligning operational processes with market needs.- Engaged in sales operations and go-to-market strategy development for clients, leading cross-functional teams to deliver on objectives.- Transformed consumer loan servicing for a $265B national bank designing multi-channel processes and implementation roadmap improving cross-sales effectiveness and lowering servicing costs.- Directed the development of a strategic roadmap to leverage and align marketing, sales, and service investments to support the enterprise strategy and brand of a $230 billion national bank.- Improved access to and sharing of client-centric information across wholesale banking of a $400 billion global securities firm. Led requirements definition, data integration planning, and functional design for an enterprise sales solution.- Delivered an enterprise CRM solution for a C$250B Canadian investment bank improving client-centric information across the organization.- Delivered the functional design and technical architecture of an integrated sales application for the Private Banking division of a $425 billion global securities firm.- Developed significant components of Deloitte Consulting's worldwide Financial Services Industry practice strategic plan.