Designed and implemented a SQL server database, SQL Server Reporting Services, and Qlik Sense.Produce monthly, weekly, and ad hoc reports and analyses on operations and utilization.Analyze monthly service fund reports for revenue and cost drivers.

• Using SQL, compile data and analytics to identify trends and key metrics used in analyzing venue performance.• Compile analytics on menu performance to optimize revenue.• Prepare analytics on restaurant’s previous lunch performance to determine if it should continue.• Prepare ad hoc analysis on decline in parking revenue for team leadership.• Prepare weekly reports on Harry Potter and overall theme park performance for use by senior leadership team.• Created Standard Operating Procedures for weekly and monthly reports.

Sales Analytics: o Identified and researched changes in cost percent on profit and loss statement and provided explanation of drivers with backup. o Improved quality of sales reports and analytics on Split Contracts and New Money Down reports. o Mined data from Peoplesoft, Hyperion, and Manual sources for use in reporting. o Suggested use of drop down lists to generate site level reports. o Assist in the development of a compensation plan model to be used in the creation of new sales comp plans.Marketing Analytics: o Prepared reports and analytics on In House and CMP programs to report on key metrics. o Presented analysis of cost drivers to management for decision making purposes. o Created reports analyzing compensation plan performance for corporate marketing. • Developed a file automating manual commission calculations saving time and ensuring data accuracy.• Developed and documented standard operating procedures for report creation.• Maintained access to a Sharepoint site and contact Directors and Vice-Presidents when data is available.

• Prepared KPI reports, cost data reports, and analytics for customers including Perdue, Russet Potato, and Dole. • Analyzed results, identified areas of concern, and resolved problems such as incorrect data being submitted. • Prepared, compiled, and reconciled weekly and monthly volume reports on customer performance. • Calculated budget to actual and forecast to actual variances as well as inventory turnover.• Managed monthly invoicing processes and ensured customers were provided invoicing accurately and timely.• Used Salesforce.com to maintain customer information and pull data.• Increased revenue by identifying additional billable activities.• Used SQL Server queries and other resources to research and resolve any disputes that may arise.

• Drive business decisions by reporting results of weekly sales reports. Reconciled sales reports to sales ledgers to ensure correct revenue recognition. • Responsible for managing cash flow related activities including bank reconciliations, wire transfers, and petty cash.• Analyze and report sales person commissions to find most cost effective means of compensation and identify areas of improvement. • Saved $150,000 annually by analyzing shipping, fuel, phone and various other expenses.

• Supervise a team of 3 people• Achieved scorecard goal in third quarter of 2007 as acting Branch Manager• Maintain a portfolio of approximately 30 high value clients• Recognized as an Outstanding Performer at the end of 2007

• Opening new Personal and Business deposit accounts• Received recognition for Life Insurance Sales and Customer Service Skills• Selling, processing, and closing Home Equity Loans, Lines of Credit, Installment Loans, and Credit Cards• Provided financial advice to clients• Sold 6 Life Insurance products during 1st quarter of 2007• Trained new employees upon hire

• Answered inbound phone calls and sold deposit accounts, loans and other financial products• Consistently ranked among top agents in loan volume• Advised management on ways to improve queue management and to improve both customer and employee satisfaction• Responsible for assisting and training new-hire class of approximately 5-15 representatives, developed them into high performing associates• Responsible for designing and organizing presentations to other departments significantly improving sales results