Todd E. B.

Todd E. B. Email and Phone Number

Company Owner @ Todd E. Bowens, LLC
Washington, DC, US
Todd E. B.'s Location
Washington, District of Columbia, United States, United States
About Todd E. B.

Strategic Advisor and CX Expert with over 12 years of experience in Program & Product Management, helping organizations unlock their full potential. I have served as a business operator, contractor, consultant, analyst, fintech start-up lead, and federal start-up investigator/specialist. My expertise spans business development, customer success, and operational efficiency across industries, including SaaS, startups, and government affairs. Key accomplishments include increasing supplier revenues by 15% and expanding global distribution reach by 20% in the global travel services industry, boosting customer satisfaction by 30% and driving product adoption by 10% in the telecommunications sector, and generating over 350% revenue growth in the financial technology industry through enhanced subscription strategies. Additionally, I have improved operational efficiency by 25%, reduced product launch cycles by 15%, and enhanced service delivery effectiveness by 20% across various industries.Holding advanced degrees in Policy Management (MPM) from Georgetown University's McCourt School of Public Policy, Business Administration (MBA), and Financial Management (M.Sc.) from the University of Maryland Global Campus, and an undergraduate degree from Morgan State University, I’ve gained the tools to identify growth opportunities and guide teams in implementing strategies that deliver lasting impact. By leveraging data analysis, agile methodologies, and strategic planning, I consistently drive sales growth, enhance global client satisfaction, and lead transformative digital initiatives.π‚π¨π«πž π‚π¨π¦π©πžπ­πžπ§πœπ’πžπ¬: ● Customer Success & Relationship Management ● Customer Satisfaction ● Sales/Business Development & Digital Transformation ● Revenue Growth & Generation ● Service Delivery ● Data Analytics & Strategic Decision-Making ● Project & Program Management ● Operational Efficiency ● Policy Management & Regulatory Compliance ● Agile & Scrum Methodologies ● Stakeholder Engagement & Performance Optimization ● Digital Marketing Strategies & Market Analysis

Todd E. B.'s Current Company Details
Todd E. Bowens, LLC

Todd E. Bowens, Llc

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Company Owner
Washington, DC, US
Todd E. B. Work Experience Details
  • Todd E. Bowens, Llc
    Company Owner
    Todd E. Bowens, Llc
    Washington, Dc, Us
  • Cibt
    Global Business Consultant & Advisor To Commercial Partner
    Cibt Jun 2023 - Present
    Washington, District Of Columbia, United States
    Strategic Partnership and Global Client and Customer Initiative Lead and Advisor, enhancing operational efficiency and customer satisfaction. Apply data-driven decision-making and agile methodologies to streamline processes, focusing on digital transformation, corporate strategy, and cross-functional leadership.
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  • Todd E. Bowens, Llc
    Company Owner
    Todd E. Bowens, Llc Jun 2023 - Present
    Maryland, United States
    Todd E. Bowens, LLC is a singular-owned consultancy and advisory firm focused on driving strategic growth, operational efficiency, and customer success for clients across sectors such as consumer and financial B2B SaaS, broadband non-profits, fintech startups, telecommunications, and government. With over 12 years of expertise, Todd E. Bowens, LLC delivers data-driven strategies that enhance global distribution, increase supplier revenue, and optimize customer success outcomes. Guided by a commitment to agile methodologies and market insight, we provide tailored, actionable solutions that empower clients to achieve sustainable growth and leadership in their industries.
  • Comcast
    Senior Marketing Manager, Consumer Propositions & Planning
    Comcast 2022 - 2023
    Philadelphia, Pennsylvania, United States
    Developed and executed consumer-focused marketing strategies, achieving increase in customer engagement. Spearheaded product launches, collaborated with cross-functional teams, and optimized digital marketing channels to drive revenue growth.
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  • Connections That Matter, Inc.
    Strategic Business Advisor And Consultant To The Ceo
    Connections That Matter, Inc. 2021 - 2022
    Baltimore, Maryland, United States
    Led strategic initiatives and optimized operational procedures at Connections That Matter, resulting in improvement in service delivery and driving organizational growth and client impact.
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  • Universal Service Administrative Co. (Usac)
    Strategic Business Advisor, Lifeline Product Management Team
    Universal Service Administrative Co. (Usac) 2020 - 2021
    Washington, District Of Columbia, United States
    Supported the administration of the $10 billion USF and the $3.2 billion Federal Emergency Broadband Connectivity Fund. Led policy analysis and compliance initiatives, ensuring alignment with FCC regulations and improving broadband connectivity for underserved communities.
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  • HoustonΒ AirportΒ System
    Special Assistant To Cfo (Graduate Fellow In Residence), (Airport Divisional Partnerships)
    HoustonΒ AirportΒ System 2019 - 2020
    Houston, Texas, United States
    As a graduate fellow supporting the HAS CFO, I led strategic planning sessions, tracked key performance indicators, developed financial insights, and facilitated process improvements, all while ensuring compliance with FAA standards and GAAP to optimize operations and support business development projects.
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  • Fia Tech
    Lead Senior Analyst (2017 Databank (Saas) Acquisition From The Institute For Financial Markets)
    Fia Tech 2015 - 2019
    Washington, District Of Columbia, United States
    Led cross-functional teams in process improvement and project management, ensuring compliance with federal and international regulations. Played a key role in the acquisition and successful launch of FIA Tech’s SaaS Databank platform, originally developed by the Institute for Financial Markets pre-2017, significantly enhancing operational efficiency and streamlining processes.
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  • Fannie Mae
    Senior Business Analyst Iii (Compugain, A Unisys Company)
    Fannie Mae 2014 - 2015
    Reston, Virginia, United States
    Validated over $1 billion in compensation data and ensured regulatory compliance, collaborating with teams to resolve compliance issues, enhance communication, and support long-term financial strategy and optimization.
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  • Consumer Financial Protection Bureau
    Federal Investigations Specialist, Department Of Consumer Response
    Consumer Financial Protection Bureau 2012 - 2014
    Washington, District Of Columbia, United States
    Led complex regulatory investigations, developed process improvements that reduced case resolution times, and simplified regulatory concepts for stakeholders, ensuring compliance and improving the customer experience.
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Todd E. B. Education Details

Frequently Asked Questions about Todd E. B.

What company does Todd E. B. work for?

Todd E. B. works for Todd E. Bowens, Llc

What is Todd E. B.'s role at the current company?

Todd E. B.'s current role is Company Owner.

What schools did Todd E. B. attend?

Todd E. B. attended Georgetown University Mccourt School Of Public Policy, Georgetown University, University Of Maryland Global Campus, University Of Maryland Global Campus, Morgan State University - Graves School Of Business & Management.

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