Service Desk Analyst
Current
Dec 2024 - Present
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Todd Eadie Email & Phone Number
Account Manager / Support Analyst
at
CLA (CliftonLarsonAllen)
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Account Manager / Support Analyst
Location
Solon, Iowa, United States
Company size
Who is Todd Eadie? Overview
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Quick answer
Todd Eadie is listed as Account Manager / Support Analyst at CLA (CliftonLarsonAllen), a with 5763 employees, based in Solon, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Todd Eadie.
Todd Eadie previously worked as Service Desk Analyst at Cla (Cliftonlarsonallen) and Senior Software Quality Analyst at Pearson. Todd Eadie holds Accounting-Telecommunications from Graduate Schoolusa.
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CLA (CliftonLarsonAllen)
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Profile bio
About Todd Eadie
Business professional in industries including Telecom & Electric Utility Cooperatives, Transportation, Insurance and Retail. Excellent skills in customer relationship management, negotiating, project management, and presentations. Able to build relationships with customers, identify issues, provide resolutions quickly, provide customer support and training. Successfully completed Rural Utility Service (RUS) Accounting course and have expertise in Enterprise billing software. Proficient with Microsoft Office 365, JIRA, Confluence, Salesforce (CRM) and Service Now.
Current workplace
Todd Eadie's current company
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Cla (Cliftonlarsonallen)
9 roles
Todd Eadie work experience
A career timeline built from the work history available for this profile.
Senior Software Quality Analyst
Quality Testing Lead for ACT Aspire and the state of Tennessee School Assessments Basic Skills tests. 100% customer satisfaction of State, District and Students reports. Managed trouble tickets in JIRA. Performed manual testing of software, completed 100% test rate prior to bi-weekly release dates.
Jan 2022 - Jun 2024
Operations System Support Analyst
Setup of Access Governance and provided training to more than 80 users.
Feb 2019 - Jan 2022
Aug 2018 - Feb 2019
Territory Sales Manager
Managed the Eastern US territory. Generated leads, cold-called prospects, traveled and attended trade shows. Presentations of ELD hardware and software. Kept up-to-date status reports of sales pipeline in Salesforce and met monthly sales goals.
Jan 2018 - Aug 2018
Account Manager / Inside Sales Specialist
Worked trouble tickets and worked closely with Development to fix software/hardware issues. Setup pilot demos that resulted in 90% close rate. Write contracts, ship product.
Jun 2016 - Jan 2018
Account Manager
Provided follow-up with assigned customers and analyzed system. Worked closely with Development to fix issues quickly. Communicated with customer over the telephone and email to renewal annual SAAS subscription.
Jul 2015 - Mar 2016
Sme Integration/Capital Credit Support
Completed RUS Telecom Accounting (1 year) course and scored 95% on Final exam. Provided support and training to customers for integrated issues. Effectively prioritized tickets, researched and provided resolution quickly. Served in a leadership role for A/R balancing for customers migrating from Quintrex to NISC iVUE.
Jan 2012 - Jul 2015
Project Support Coordinator
Assisted in requirements gathering, project scope, time and cost estimates, tracking, closing open estimates. Prioritize projects and provide updates on project status. Accepted phone calls from customers, researched and provided resolution to trouble tickets in a timely manner. Averaged 10 tickets per day. Served in a lead role when presenting software updates for General Ledger via WebEx conferencing.
Jan 2006 - Jan 2012
Team & coworkers
Colleagues at CLA (CliftonLarsonAllen)
Other employees you can reach at claconnect.com. View company contacts for 5763 employees →
BH
Bradley Hoberman
Colleague at Cla (Cliftonlarsonallen)Fort Myers, Florida, United States
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SR
Shirley R. West
Colleague at Cla (Cliftonlarsonallen)New Palestine, Indiana, United States
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AP
Aja P.
Colleague at Cla (Cliftonlarsonallen)Charlotte Metro, United States
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RP
Robert Pence
Colleague at Cla (Cliftonlarsonallen)Cedar Rapids, Iowa, United States
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BW
Brianne Wiese
Colleague at Cla (Cliftonlarsonallen)Los Angeles, California, United States
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SL
Shan Lin
Colleague at Cla (Cliftonlarsonallen)Orlando, Florida, United States
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JL
Jane Leonard
Colleague at Cla (Cliftonlarsonallen)Mankato, Minnesota, United States
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JO
Juan Ochoa
Colleague at Cla (Cliftonlarsonallen)King City, California, United States
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MH
Meagan Harold
Colleague at Cla (Cliftonlarsonallen)Bothell, Washington, United States
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SK
Steve Koritzinsky
Colleague at Cla (Cliftonlarsonallen)Milwaukee, Wisconsin, United States
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Bradley Hoberman
Colleague at Cla (Cliftonlarsonallen)Fort Myers, Florida, United States
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SR
Shirley R. West
Colleague at Cla (Cliftonlarsonallen)New Palestine, Indiana, United States
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AP
Aja P.
Colleague at Cla (Cliftonlarsonallen)Charlotte Metro, United States
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RP
Robert Pence
Colleague at Cla (Cliftonlarsonallen)Cedar Rapids, Iowa, United States
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BW
Brianne Wiese
Colleague at Cla (Cliftonlarsonallen)Los Angeles, California, United States
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SL
Shan Lin
Colleague at Cla (Cliftonlarsonallen)Orlando, Florida, United States
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JL
Jane Leonard
Colleague at Cla (Cliftonlarsonallen)Mankato, Minnesota, United States
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JO
Juan Ochoa
Colleague at Cla (Cliftonlarsonallen)King City, California, United States
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MH
Meagan Harold
Colleague at Cla (Cliftonlarsonallen)Bothell, Washington, United States
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SK
Steve Koritzinsky
Colleague at Cla (Cliftonlarsonallen)Milwaukee, Wisconsin, United States
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3 education records
Todd Eadie education
Accounting-Telecommunications
Graduate Schoolusa
Bachelor’S Degree, Business, Management, Marketing, And Related Support Services
Associate Of Arts - Aa, Business Administration And Management, General
FAQ
Frequently asked questions about Todd Eadie
Quick answers generated from the profile data available on this page.
What company does Todd Eadie work for?
Todd Eadie works for CLA (CliftonLarsonAllen).
What is Todd Eadie's role at CLA (CliftonLarsonAllen)?
Todd Eadie is listed as Account Manager / Support Analyst at CLA (CliftonLarsonAllen).
Where is Todd Eadie based?
Todd Eadie is based in Solon, Iowa, United States while working with CLA (CliftonLarsonAllen).
What companies has Todd Eadie worked for?
Todd Eadie has worked for Cla (Cliftonlarsonallen), Pearson, Tata Consultancy Services, Robert Half Technology, and Trimble Transportation.
Who are Todd Eadie's colleagues at CLA (CliftonLarsonAllen)?
Todd Eadie's colleagues at CLA (CliftonLarsonAllen) include Bradley Hoberman, Shirley R. West, Aja P., Robert Pence, and Brianne Wiese.
How can I contact Todd Eadie?
You can use AeroLeads to view verified contact signals for Todd Eadie at CLA (CliftonLarsonAllen), including work email, phone, and LinkedIn data when available.
What schools did Todd Eadie attend?
Todd Eadie holds Accounting-Telecommunications from Graduate Schoolusa.
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