Responsible for charting the IT future while implementing and maintaining current system environment. Primary mandate is ERP & POS consolidation. Selected and now implementing standard IT solution stack. Enabling rapid expansion of production facilities and new store openings by installing full IT suite.

Owner of DXC’s order, invoicing and financial systems. Provide system support and enhance processes and capabilities to ensure compliance and efficiency. Responsible for integration of HPE Services finance and order environment with merger partner CSC’s. Enabling 25% in-year value capture in 1st fiscal year. Team of 300+.Responsible for following processes and associated systems:− Order, Invoice, General Ledger, Month-End Close, Master Data, A/R, A/P, Fixed Assets, Employee Reimbursement, Intercompany orders, Planning and Reporting

Responsible for defining and executing portfolio of ~350 projects annually to enhance HP’s global financial systems architecture, representing $50M in Finance IT spend. Directly own $20M IT spend on CFO-sponsored program to deliver enhancements to Finance employee effectiveness. Team of 150+.− Responsible for standing up Finance systems and processes for NewCo as part of $26B divestiture. Leading team of 350 to separate 900 company codes and enable NewCo’s new Financial environment across 200 IT and 900 business applications.− Ran financial systems PMO for HP Separation, largest divestiture in corporate history. Ensured Finance’s 194 IT and 1138 business applications fully functional with correct transactions & balances post-separation.− Created single owner for Finance portfolio and projects, doubling team in 1 year while reducing average cost to serve and still improving all execution metrics. Saved $2.9M/year by offshoring, plus $1M more with simplified PM model.− Tightened budget controls on $20M program, reducing 20+% quarterly variance to <4% in 3 consecutive quarters.

Govern strategic planning initiatives for $7B operation, establishing and pursuing both short- and long-rane performance objectives. Define business and IT priorities, align strategic goals with operational capacity and resource availability, and execute projects to drive organizational growth. Steer projects and initiatives from initial conception through delivery, balancing need, scope and cost to support maximum ROI. • Leading 14 of top 20 FY 2012 priorities for Americas Volume Direct Operations, developing and implementing strategies spanning operations, product management, and consumer engagement to strengthen HP performance, efficiency, and market share.• Devised and currently executing customer-centric initiatives to drive customer satisfaction scores from 64% to 75% by FY 2014 to solidify and expand HP client base, including measures to grow customer loyalty.• Defining workforce strategy through development of an affordability model, location strategy, workload driver model, common job architecture, and employee development programs, introducing best-practice human resource management programs to tap full potential of HP staff and increase productivity.

Led initiatives to increase performance of Americas’ sales operations, architecting systems and processes to support and propel growth in HP revenue, market share, and client base. Continually analyzed Americas’ sales operations for effectiveness and identified and introduced strategies to bolster efficiency and operational capacity, driving growth in revenue and profitability. Defined IT priorities for Americas Direct and Channel operations, achieving allocation of more than $10M in IT funding for priorities.− Deployed dynamic online configuration capabilities to U.S. Enterprise customers, expected to deliver more than $12M annual incremental gross margin; managed project from preliminary planning through execution.− Championed and led new approach to rapidly introduce online eCommerce capabilities to Mexico, Argentina and Peru consumers, where HP had no consumer direct sales; initiative expected to yield $4M incremental gross margin in 1st year.− Cut sales order turnaround time in Brazil from 15 to 2 work days, creating faster revenue recognition for HP and promoting increased sales.− Devised and implemented automated solution for Brazil e-invoicing, enabling reduction of headcount from 20 to 4.− Identified and executed workflow solution to grow order management efficiency in 4 Latin American countries, building operative framework to support increased business development activity.

Presided over Order Management (OM) tools and processes supporting $65B in global sales annually. Created and led initiatives to streamline OM systems, and designed and deployed new capabilities to increase effectiveness of OM tools. Continually analyzed OM processes to cut company costs and better support revenue growth. Aligned OM strategy with broader business development efforts, reporting directly to Vice President.− Created and led work stream to standardize OM processes worldwide – driving from 9 OM applications to 1 – as part of supply chain project to deliver $3B in annual savings.− Created and executed plan to integrate with Microsoft’s new b2bi procurement platform worldwide, maintaining annual revenue stream of more than $300M, which has since grown to $570M.− Developed and presented business case to streamline OM operations while delivering incremental revenue opportunities; plan won approval, leading to hire of 39 incremental employees to deliver program that is to add $109M to post-completion profit margins.− Championed and delivered b2bi linkages with telecommunications partners, enabling new $300M revenue stream in WWAN-enabled devices− Developed online workflow tool supporting Quote-to-Cash processes worldwide, resulting in over $5M annually in direct benefits through operational savings and revenue growth.− Led deployment of new online Consumer/SMB store into Europe by enabling integration with HP supply chain and 2 supporting logistical service providers. Store now handling over $150M in orders annually.

Selected to lead international effort to fix critical contra-revenue issue. Analyzed malfunctioning partner rebate claims processes and systems diminishing HP revenues in Asia and identified solutions. Coordinated and managed cross-functional teams in correction of claims processes and implemented standards to lower future risk.− Implemented process changes and controls to deliver immediate 50% improvement to efficiency of claims processes and systems paying out $8B annually.− Designed and deployed claims process enhancements to all HP Asia countries, leading cross-organizational and multinational sales, BU marketing, and external claims agencies in corporate-wide implementation.− Developed processes for APJ to better identify risk in customer deals and controls to improve tracking of deal consumption to lower risk exposure.

Directed opportunity development, scope proposal, and delivery of capabilities for 16 applications to grow efficiency of eCommerce and Call Center operations while increasing revenue. Balanced work process and system improvements with customer-centric initiatives, creating streamlined business performance while improving customer experience.− Co-led $40M IT release of over 1300 requirements on 50+ applications to grow capacity and performance of eCommerce and Call Center operations.− Proposed & delivered 12 end-to-end solutions encompassing significant enhancements to customers and operational teams in pricing, catalog, content management, configuration, storefront user experience, cross-sell, logistical services, and product lifecycle management.− Created offshore team supporting both existing and additional onshore operations while reducing costs by 33%.− Developed enhanced product lifecycle process for catalog and pricing teams, resulting in improved customer experience and lower operational costs by enabling automated process to deliver more accurate customer offering.

Guided development and operations of commerce catalog management application supplying over 22,000 catalogs and generating more than $4B in annual revenue. Used Waterfall-based Software Development Lifecycle process to define opportunities, create requirements, write technical specifications, drive testing and deploy sales content and catalog management applications.− Cut $2M in annual business and IT costs by retiring 6 major catalog and content management assets during HP-Compaq integration.− Drove integration with multiple storefronts, configurators, content management, and pricing systems, detailing and prioritizing competing stakeholder requirements from regions and business units and meshing with eBusiness strategy.− Coordinated application releases across more than 25 interdependent eCommerce systems. Worked to determine requirements, feasibility, and plan final scope, ensuring end-to-end alignment.− Managed development and operations of offline catalog and content tool utilized by more than 3,000 members of HP sales force, supporting effectiveness and performance of HP sales operations.

Researched, evaluated, ranked, and selected platform for Compaq’s Next Generation online store servicing Corporate/Enterprise and SMB direct customers. Produced business case and developed requirements for Next Generation online store to guide strategic decision-making.− Created Next Generation Infrastructure proposal detailing interrelationships between online Store, Product Data Management systems, and Configurator, helping to inform successful business strategy.− Developed configuration strategy for Japanese online stores

Led project to deploy 3 'rapid-fulfillment' eCommerce distribution centers. This was key part of plans to enable growth as 3rd party logistics provider for eCommerce customers.