•Hires, trains, counsels, disciplines and terminates dining room personnel.•Prepares all schedules for dining room personnel.•Conduct training, quality assurance audits, ensure proper practice for handling and storing of food.•Prepare and lead monthly in-service training to all dining room personnel.•Assign stations and daily duties to each staff member before shift.•Receive and observe quality and temperature of food delivery.•Addresses and handles complaints and suggestions from residents.•Supervises cleanliness of facility with focus on dining room and all food areas.•Maintain record of resident checks, guest meals and private dining requests.•Responsible for setup and breakdown of special events, action stations, and theme buffets.•Oversee quality of food and plating for all residents.•Take inventory, generate orders and maintain par levels for dining linens, china, glass and silver.•Maintain healthy relationships with all outside vendors and work closely to assure quality of alldeliveries.

● Oversees both front and back of house to ensure compliance with all company policies, procedures, and guidelines. ● Hires, trains, schedules, and coaches all staff on customer service skills, food and beverage knowledge, and health and safety standards ● Develops and conducts new staff training programs to heighten staff efficiency and guest satisfaction ● Oversees weekly inventory of all liquor, beer & wine products, and maintains a low product variance ● Produces monthly and weekly reports in order to detail sales trends and forecasts ● Consistently exceeds daily, weekly, and monthly sales targets while containing costs and staying within budget● Performs daily walk-throughs to assess cleanliness and preparedness at beginning and end of shifts● Efficiently completes daily Profit and Loss reports ● Establishes and maintains on going relationships with liquor, beer, and wine vendors● Handles all incoming calls; books daily reservations, special events, and private party inquiries ● Continually monitors and interacts with guests during dining hours in order to maintain highest guest satisfaction and experience possible● Creates and executes ways to personalize guest environment for a VIP dining experience ● Partners with private events hosts with all aspects: customization of menu, decoration of private room and execution on event day

• Oversee creation and execution of new cocktails, and spirit knowledge of staff• Maintain ongoing relationships with wine, beer and liquor reps• Generate and complete daily sales and “end of day” reports• Responsible for Profit and Loss reports• Execute ordering and receiving of wine, beer, and liquor• Maintain all wholesale accounts for salumi and imported meats• Execute ordering and receiving of all paper and dry goods • Run and maintain operation of restaurant floor during dining hours• Oversee BOH operations and quality of food presentation• Train staff on conception of new menu items and cocktails • Responsible for all “wholesale” accounts and sales both to local and countrywide restaurants

• General Manager for World Financial Center and Stone Street locations• Daily scheduling• Budget for staffing and inventory• Daily inventory of food and paper goods• Track daily deliveries and In-house orders• Responsible for money management of safe and staff daily deposits• Oversee all catering and deliveries• Order and receive all daily food deliveries• Accountable for daily sales reports• Accountable for weekly payroll budgets• Responsible for P and L reports• Responsible for quality control of rotation of food and pastry• Responsible for expediting orders for breakfast, lunch, and coffee rushes

• Assisted in creation and conceptualization of new restaurant• Oversaw and managed cafe and restaurant staff• Oversaw employee scheduling and training• Responsible for ordering and receiving bread, soft drinks, produce, baked goods, and dry goods• Responsible for end of day financial reports for restaurant and cafe• Successfully adhered to strict budget guidelines for all food and beverage costs