Todd E. Email & Phone Number

Scottsdale, Az, Us

Manage overall development and full life cycle of large-scale, automated implementation projects:• Leading multiple, high profile project engagements totaling $823K value on 231 Projects to date, to better fulfill quality and schedule goals, while managing the client experience directly• Working directly with university staff and leading team calls for testing and training• Delivering projects on time, in scope, and up to standard, while leaving clients feeling steady after change• Further developing myself and our team to improve efficiency and stakeholder satisfactionManaged Project to migrate and merge a recently acquired international company's Salesforce installation, post-acquisition with their leadership team. During Platform Consolidation Project for all clients:• Was the top PM producer of this project, leading teams to complete 120 projects overall, totaling $290K in value, and accounting for 9.3% of the total projects, and over 2% more than any other PM overall• Facilitated solutions to better aid in the change management required to migrate clients to new software platforms and develop revised workflows that satisfy existing business requirements• Collaborated with 4 Business Analysts, 5 Integration Engineers, numerous Account Executives simultaneously, and guest hosted team calls for PM peers where necessary• Concurrently trained 3 up and coming Project Managers, and led efforts to share best practices between project managers overall

Denver, Co, Us

Managed consolidation efforts for Software Implementation Projects migrating users to the latest software platform from multiple versions of legacy software:• Accountable for project scope, resource management, and schedules• Engaged project teams and stakeholders to keep them all in sync on project scope and progress• Identified and documented issues, custom configurations, and individual risks for each project to inform Lessons Learned• Managed balance between risk and opportunity to better fulfill accelerated timelines while simultaneously keeping clients feeling supported• Developed and managed multiple, overlapping project schedules based on business analysis and preferred outcomes• Managed internal and external stakeholders and their accountability against schedule• Provided member support throughout the project, and facilitated effective hand offs to Account Executive Teams at Project close

Livonia, Michigan, Us

Project Initiation, Leadership & Execution • Automated Data Parser: Initiated and led development and delivery of an automated data parser to process client data for multiple products, improving accuracy and reducing manual efforts for full team. • Procurement Automation: Initiated and managed the creation of an automated process do deliver repetitive procurement documents faster, streamlining operations. • Training Development: Designed training manuals, delivered training, and measured its effectiveness for new software, and envelope production for a national team. • VDP Turnaround Optimization: Initiated and led a high-profile project reducing turnaround times and staffing needs for a complex VDP product coordinating with three creative agencies, client, and internal teams. • National Art Integration: Integrated repetitive art generation responsibilities across a national team for a major national brand, maintaining brand standards, SLA adherence, and quality control.Recognition • Top 1% Award Nominations: Nominated 4 out of 6 years for top 1% award in a 2,500-employee division, with two nominations for my Innovation. • In two consecutive years, finished in the top 10 of individual employees, for Breakthrough Performance and Teamwork. • Won two Core Value awards for Innovation.Subject Matter Expertise (SME) • Recognized SME across national locations in Variable Data Print (VDP) management, influencing submission methodologies, negotiating project scopes with vendors, and training teams.Leadership in Process Innovation • Led the development of numerous SOPs. Promoted to Senior Graphic Designer within two years due to exceptional performance and knowledge sharing.Additional Responsibilities • Designed effective, response-driven print ads. • Optimized client-supplied print files for top print quality. • Acted as client outreach specialist, resolving print file preparation issues directly with clients.

Managed projects to: • Convert company’s barcoding process, SOPs, and best practices for direct mail operations into USPS Intelligent Mail Barcode standards• Prepare business case/cost/implementation plan to convert national direct mail operations to USPS Full-Service mailing methodologyProfessional puzzle solver. Managed offset and digital printing file preparation, variable data programming, and press impositions for 5 different printing presses. Virtually everything that combined ink and paper or mailed through the post office came through my hands. • Responsible for all presorted mailing materials and company adherence to USPS regulations • Processed 1.5 million+ pieces of mail each year & generated deadline-driven graphic design for automotive direct mail clients • Designed multiple documents to better facilitate communication, QC efforts, and represent our company’s professional appearance

A seasoned leader in account management, client retention, forging client partnerships, printproduction, and project management. Dedicated to improving productivity, efficiency, and accuracy through automation, process improvement, and partnership development.• Managed scope, schedule and budget of a diverse portfolio of custom print projects and automated print workflows• Managed the Business Development Manager's book of business while workingautonomously on multiple house accounts• Managed offset and digital print projects, direct mail campaigns, personalized URLcampaigns, marketing promotions, advertising collateral, catalog printing, envelope printing/conversion, and versioned document support• Responsible for fluency in USPS regulations for direct mail, estimation, and billing• Mailing list expert• Managed procurement coordination

Managed tech support content generation for users of The Loan Marketer web portal. This site allowed home loan originators to purchase personalized, dynamic direct mail postcards, e-mail blasts, video mail, and e-newsletters, along with marketing lists. Scripted, recorded, and produced all The Loan Marketer video tutorials designed to reduce inbound tech support calls.

Phoenix, Az, Us

Managed and assisted with the creation and execution of print, direct mail, and e-mail campaigns from inception to completion• Acted as the principal liaison between design, production, photography, and sales staff• Responsible for asset collection, edits, proofing, billing, and managing coordination withpartners• Assisted weekly in production, bindery, and large format departments to build relationships with teammates• Member of a Legacy Project designed to empower our staff to excel and meet revenue andaccuracy goals• Organized ongoing training of Client Service and Production Specialist departments

Print Broker specializing in commodity newspaper inserts and direct mail car sales promotion for auto dealerships. Prepress apprentice, sound technician, record setter, corporate retreat champion.

In and outbound customer support for Business and Enterprise level broadband accounts. Built my first (and only) fully functional PC to win the affection and respect of my PC loving peers. Learned that people who know something a lot better than you do might make you earn their knowledge, often through embarrassment. Defended Macs every day.Wrangled Service Technicians for the entire city, as the main choreographer for 25 trucks responsible for house call repairs, outage repair, and service installation.

Bfa, Digital Media & Design, Drawing, Painting

Project Management W/Agile Scrum (Certificate Of Completion)