Web Manager
Current• Work collaboratively to understand business needs design of new websites, and improvements to existing websites • Manage vendor and app store relationships for feature updates and deployment of new releases of existing apps• Define scope and inform project timelines during planning and manage stakeholder expectations throughout projects• Use both proven best practices and innovative solutions to deliver on stakeholder requirements• Oversee and participate in wireframing, user interface and experience design, content architecture and development processes• Lead quality assurance testing for new websites, and improvements to existing websites and apps• Create training documentation and implementation process, and liaise with service desk and customer care to define user support and communication plans• Lead campaign based or promotional projects to completion adherent to stakeholders’ requirements• Manage Web Producer in daily tasks and professional development