Todd Fong Email & Phone Number

Tokyo, JP

Greater Tokyo Area

Creating visual and written content (long form articles, short articles, and SNS posts) published on Lonely Planet, Voyapon.com, Metropolis Japan, Tokyo Weekender, and other online information sources. Other clients include Setouchi DMO, Okinawa Convention and Visitors Bureau, Kyushu Tourism DMO, Kanazawa City, and Hamamatsu City.

Outside 23 Wards, Tokyo, Japan

Supporting the work of a local Christian church in Nerima-ku, Tokyo and providing freelance creative services to other Christian ministries on a project basis.

I am an accomplished Portraiture, Event, Fashion/Editorial, Commercial and Stock photographer (Getty Images). I am also trained in Lightroom and Photoshop skills for photographers including skin retouching and simple compositing. Please visit my website for samples of my work.I will also seriously consider donating my time and skills for worthwhile.

Japan

Leading Creative team for travel and culture-related promotional projects for inbound tourism to Japan. Co-editor-in-chief of Voyapon.com which provides unique Japanese travel and culture articles in 5 languages (English, French, Spanish, German, and Italian).

Mountain View, CA

WCF is a Christian organization focused on inspiring and involving those with an Asian-American Christian world view and their churches for God's purposes toward global evangelization. My responsibilities are implementing the mission and vision of WCF, caring for our many volunteer members, and helping transform WCF from an organization to a movement.

Process design and implementation (ITIL), Metrics and Reporting strategy and execution, Manager of Process Management team (Process Owners). In depth experience with Service Level Management, Incident Management, Problem Management, Service Request Management, Change Management, and Configuration Management.Created 3 year strategic roadmap for Service.

Developing missions strategy, care and support of long term missionaries, vision sharing.

Regional Operations Manager, ASEAN region (SE Asia), Service Level Manager, APAC/Oceania, Regional Service Desk Manager, APAC/Oceania. Managed IT Operations for ASEAN region, introduced ITIL Service Management practices around Service Desk and Service Level Management in 2000. Managed a remote team of 16 Service Desk agents in 13 countries in APAC region.

Managed team supporting corporate laptop PC users, growing from 1200 to 2000 worldwide. Provided support for remote access, email, enterprise applications. Created and maintained master image files for 12-15 laptop configurations.