Todd Francisco
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Todd Francisco Email & Phone Number

Head of Delivery Excellence and Engagement Management Office at CoreX Corp
Location: Lowell, Michigan, United States 12 work roles 3 schools
1 work email found @itsdelivers.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Head of Delivery Excellence and Engagement Management Office
Location
Lowell, Michigan, United States
Company size

Who is Todd Francisco? Overview

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Quick answer

Todd Francisco is listed as Head of Delivery Excellence and Engagement Management Office at CoreX Corp, a company with 100 employees, based in Lowell, Michigan, United States. AeroLeads shows a work email signal at itsdelivers.com and a matched LinkedIn profile for Todd Francisco.

Todd Francisco previously worked as VP, Professional Services at Its Partners and VP, Customer Experience Transformation at Its Partners. Todd Francisco holds Master Of Business Administration (M.B.A.) from University Of Michigan - Stephen M. Ross School Of Business.

Company email context

Email format at CoreX Corp

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{first_initial}{last}@itsdelivers.com
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Profile bio

About Todd Francisco

An IT Leaderl with extensive experience in leading professional services teams, transformations, programs and clients, aligning technology to business objectives. Has diverse experiences, having worked in a variety of roles in Program Management, Account Management, Consulting and Sales Pipeline Management. Has worked for two Fortune 50 organizations, two Fortune 100 organizations and smaller consulting firms. Particularly effective when working in complex environments where an excellent balance of soft and hard skills are required to be successful. Regularly leads global teams, programs and accounts that require top notch individuals due to the activities being highly visible and critical to both the organization and the customer.

Listed skills include It Strategy, It Outsourcing, It Service Management, Itil, and 46 others.

Current workplace

Todd Francisco's current company

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CoreX Corp
Corex Corp
Head of Delivery Excellence and Engagement Management Office
Lowell, MI, US
Website
Employees
100
AeroLeads page
12 roles

Todd Francisco work experience

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Head Of Delivery Excellence And Engagement Management Office

Lowell, MI, US

Vp, Professional Services

Current

Grand Rapids MI, Michigan, US

As Vice President of Professional Services, I'm responsible for the successful delivery of PreSales through Delivery of ServiceNow offerings (ITAM, ITOM, ITSM, CSM, FSM, SecOps, OT and Managed Services). The improvement program that started with my role as VP of Customer Experience Transformation, resulted in a reorganization of the roles/responsibilities.

Jun 2022 - Present

Vp, Customer Experience Transformation

Grand Rapids MI, Michigan, US

As Vice President of Customer Experience Transformation, I was responsible for enhancing our customer experience and internal team experience. To drive this activity, I established and led a Customer Experience Transformation Program. The program consisted of leads across the organization, working together to establish yearly goals with quarterly.

May 2022 - Jun 2022

Director Delivery Transformation

Plano, Texas, US

Leading the Delivery Growth Initiative, I was accountable for creating and executing delivery transformation programs that align to ServiceNow's expanding platform and our customers' increasingly complex environments and requirements, all of which has resulted in tremendous growth at Acorio. These programs included (1) Accelerate Programs for new-hires.

Apr 2021 - May 2022

Director Program Management

Plano, Texas, US

Responsible for owning, defining and overseeing the Program Management discipline and associated engagements for our Service Management Consulting Services. The driving force behind this was establishing engaging solutions and successful deployments of large, transformational projects and programs for our clients. This included all activities from Sales.

Jan 2019 - Apr 2021

Delivery Manager

Plano, Texas, US

As Delivery Manager at Acorio, I was responsible for the successful delivery of Service Management projects and services globally, with a focus on the cloud-based ServiceNow platform. My involvement started during the sales cycle and carried through to post-project activities, ensuring the project was setup properly, delivered to expectations and resulted.

Jun 2017 - Jan 2019

Associate Partner - Project Management

Ashburn, Virginia, US

As Associate Partner in Project Management (aka Sr. Program Manager) I was responsible for leading teams to deploy Service Management services, processes and tools for new and existing customers using the cloud-based ServiceNow Platform. This includes shared-service areas of IT Service Management (ITSM), Human Resources (HR), Employee Relations (ER).

Apr 2015 - Jun 2017

Pipeline Manager

Hp

Palo Alto, CA, US

As Pipeline Manager for Global Engineering & Technical Consulting (GE&TC) Pre-Sales Team I was focused on the new sales opportunity pipeline. The new sales opportunity pipeline consists of sales engagements with customers, from small pursuits for existing customers to large, complex pursuits for new customers. On average handled 325 pursuits per year with.

Feb 2011 - Feb 2015

Delivery Leader - Ito

Hp

Palo Alto, CA, US

As Delivery Leader for Enterprise Service Management (ESM) regional deployment team I was responsible for the deployment of HP's IT Service Management (ITIL) services, processes and tools for new customers. Clients included companies like Vale (Brazil) and BMS (US). ESM is an Infrastructure Service Line that ties together different platforms, services.

Nov 2009 - Feb 2011

Sr. Program Manager

West Hartford, US

As Sr. Program Manager for the GM OnStar Account I was responsible for management of application projects, deployment programs, refinement (factory) teams and the program delivery of best-shore contracts. This also involved the creation of solutions and proposals in response to requests for proposals (RFPs). In addition, I facilitated and coached the.

Aug 2005 - Oct 2009

Sr. Program Manager

Boston, MA, US

As Senior Program Manager for the General Motors 2006 Program, I was responsible for leading a group of 24 consultants (from 12 different top IT companies) to develop and deploy the Project Management strategy, processes and tools for GM's new IT global outsourcing model. In addition was part of the team that created proposals for new projects that aligned.

Jun 2004 - Aug 2005

Portfolio Manager

Reston, Virginia, US

As Portfolio Manager for the Vehicle Quality and Parts Portfolios ($15.6M worth of programs/projects yearly), I managed 5 program/project managers who were responsible for various projects and programs across the two portfolios. In addition, I coordinated with Portfolio Business Managers (Executive Level – US & Global) on their overall strategy, proposed.

Jun 2002 - Jun 2004
3 education records

Todd Francisco education

Master Of Business Administration (M.B.A.)

University Of Michigan - Stephen M. Ross School Of Business

Bachelor'S Degree, Mechanical Engineering

University Of Michigan

Bachelor'S Degree, Marketing

Michigan State University
FAQ

Frequently asked questions about Todd Francisco

Quick answers generated from the profile data available on this page.

What company does Todd Francisco work for?

Todd Francisco works for CoreX Corp.

What is Todd Francisco's role at CoreX Corp?

Todd Francisco is listed as Head of Delivery Excellence and Engagement Management Office at CoreX Corp.

What is Todd Francisco's email address?

AeroLeads has found 1 work email signal at @itsdelivers.com for Todd Francisco at CoreX Corp.

Where is Todd Francisco based?

Todd Francisco is based in Lowell, Michigan, United States while working with CoreX Corp.

What companies has Todd Francisco worked for?

Todd Francisco has worked for Corex Corp, Its Partners, Acorio, Fruition Partners, A Dxc Technology Company / Global Strategic Servicenow Partner, and Hp.

How can I contact Todd Francisco?

You can use AeroLeads to view verified contact signals for Todd Francisco at CoreX Corp, including work email, phone, and LinkedIn data when available.

What schools did Todd Francisco attend?

Todd Francisco holds Master Of Business Administration (M.B.A.) from University Of Michigan - Stephen M. Ross School Of Business.

What skills is Todd Francisco known for?

Todd Francisco is listed with skills including It Strategy, It Outsourcing, It Service Management, Itil, Program Management, Pmo, Service Delivery, and Pmp.

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