Todd Frank Email & Phone Number

Independent consulting firm providing industry guidance and interim services as RVP, Administrator, Executive Director for long term care, skilled nursing and CCRC communities.

Bellevue, Wa, Us

 Led all day to day operations for upscale 121-unit senior (55+) independent living apartment community Built a stabilized and effective team of department heads after years of turnover Oversaw a variety of needed capital improvement projects Increased occupancy by 20% in 10 months

Tampa , Fl, Us

 SVP of Operations over Iowa for 10 skilled nursing and long-term care facilities General oversight for P&L, budgeting, clinical outcomes, regulatory compliance, capital projects, Facilities Maintenance, acquisitions, sales & marketing, recruiting/hiring/training/terminations of facility leadership, community relations, etc. Supervise a team of 7 Regional Leaders, including Operations, Clinical Services, Business Development, Human Resources, Business Office, and Facilities Maintenance. Work to stabilize facility leadership in the wake of portfolio acquisition and oversaw efforts to increase floor-level staffing levels and reduce contract agency labor costs. Driving census-development efforts, rebranding from acquisition, and community re-engagement Worked with corporate team to define and streamline company payor verification and admission process Assisted Finance department with establishing first full baseline budgets for new facility portfolio.

 Directly oversaw several units within the Divisiono Complaint Intake Unit; Direct Care Worker Unit, Dependent Adult Abuse Coordination Unit Provided division leadership support to other units and acted as Division Administrator in her absence Conducted in-depth work process analysis of Complaint Intake Unit, resulting in significant reduction of Unit complaint backlog in the wake of COVID-19 challenges Was a key team member overseeing design, evaluation, testing, and launch of new HFD web portal Was a key participant in internal Division personnel investigations Led Division adjudication and disposition of allegations of dependent adult abuse in health facilities

 Provide regional-level leadership and support for 9 facilities including skilled nursing, assisted living and independent living operations. Hire, train and develop new administrators to the portfolio Assist Administrators in recruiting, hiring and retaining high performing department directors Serve as an integral member of the company senior leadership team Drove significant reduction in operating costs across portfolio, and spearheaded the elimination of staffing agency from several facilities. Held full financial management accountability for Region, $25M Annual Revenue. Implemented Region-wide Performance Optimization Platform to maximize positive operational and clinical outcomes Provide strategic direction & accountability for facilities, resulting in positive operational outcomeso Top region in the company NOI / EBITDA results for 2018. Generated 88% of total company earnings (5 regions) 2017-2018.o Grew total earnings for Region by 9% year over year 2017 to 2018

 Oversee all day to day operations for skilled nursing, rehab therapy and long term care center. Facing critical staffing deficit, recruited new key department head positions and built up direct care staff levels sufficient to eliminate staffing agency presence from building within first 90 days.  Oversaw change in pharmacy service provider Initiated new employee appreciation plan to bolster morale and esprit-de-corps Developed and implemented needed systems, policies and procedures Increased census by over 25% in first year

Bachelor Of Arts (Ba), Psychology, Administration

Master'S Degree, Religion/Theology